Company name
Adler School of Professional Psychology
Location
Chicago, IL, United States
Employment Type
Full-Time
Industry
Customer Service, Sales, Education
Posted on
Aug 16, 2021
Profile
\u003cp\u003eAdler University Admissions Specialist is responsible for advising \u0026amp; educating prospective students on Adler University programs and offerings. Admissions Specialist manages and maintains admissions appointments for Chicago, Vancouver, and Online counseling departments via phone and online chat support.\u003c/p\u003e
\u003cp\u003eThe Admissions Specialist leverages industry knowledge and best practices to promote the mission and vision of the Admissions department and the institution. Supports culture development and management efforts.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eEducation/Experience:\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eBachelor\u0026rsquo;s degree from an accredited institution of higher learning in Business Administration or related discipline required.\u003c/li\u003e
\u003cli\u003eMinimum one (1) year of professional experience required, preferably in recruitment, appointment setting, or sales environment.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003eCertifications/Licenses: \u003c/strong\u003eN/A\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eK/S/A\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eDemonstrated skills and experience in customer service or sales\u003c/li\u003e
\u003cli\u003eExcellent communication and listening skills, extremely well organized, and able to multi-task in a fast-paced environment\u003c/li\u003e
\u003cli\u003eStrong attention to detail\u0026nbsp;\u003c/li\u003e
\u003cli\u003eAbility to exercise initiative as a critical member of a team and to work independently with high efficiency and productivity\u0026nbsp;\u003c/li\u003e
\u003cli\u003eAbility to troubleshoot technology issues and learn new applications independently\u0026nbsp;\u003c/li\u003e
\u003cli\u003eStrong demonstration of alignment with Adler\u0026rsquo;s social justice mission and vision\u003c/li\u003e
\u003cli\u003eStrong critical thinking, problem-solving and visioning acumen\u003c/li\u003e
\u003cli\u003eAbility to proactively identify challenges and barriers to stated objective and employ assistance in addressing these\u003c/li\u003e
\u003cli\u003eStrong collaboration acumen and abilities\u003c/li\u003e
\u003cli\u003eDemonstration of Emotional Intelligence and professional maturity\u003c/li\u003e
\u003cli\u003eExcellent knowledge and of MS Office (Word, Excel, PowerPoint, and Outlook)\u003c/li\u003e
\u003cli\u003eStrong research acumen and abilities\u003c/li\u003e
\u003cli\u003eStrong communication acumen including written, oral, and listening\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003cstrong\u003eEssential Duties \u0026amp; Responsibilities: \u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eContacts prospective students to schedule advisement sessions\u003c/li\u003e
\u003cli\u003eMaintains a high call volume schedule to consistently meet performance goals\u003c/li\u003e
\u003cli\u003eModerates live web-based chat support for inquiries from Adler\u0026rsquo;s website\u003c/li\u003e
\u003cli\u003eMaintains advanced working knowledge of Adler programs to assist students with the admissions process and promote Adler University\u003c/li\u003e
\u003cli\u003eResponds to admissions inquiries through multiple channels\u003c/li\u003e
\u003cli\u003eConducts phone and on-campus consultations as needed\u003c/li\u003e
\u003cli\u003eConducts local travel and assist with travel planning as assigned\u003c/li\u003e
\u003cli\u003eAssists with management and maintenance of admissions calendar\u003c/li\u003e
\u003cli\u003eAssists with office operations as needed including providing support for the application and data input systems and the overall communications flow\u003c/li\u003e
\u003cli\u003eOther duties as assigned and/or required\u0026nbsp;\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003eWork Environment (Physical Demands):\u0026nbsp; \u003c/strong\u003eThe usual and customary methods of performing the job\u0027s functions require the following physical demands: some lifting, carrying, pushing, and/or pulling and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment.\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eUniversal Core Behaviors:\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003e\u003cem\u003eCommunication:\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eEffectively expresses oneself in all oral and written communications.\u003c/li\u003e
\u003cli\u003eExhibits good listening and comprehension skills.\u003c/li\u003e
\u003cli\u003eKeeps others informed, as well as responds in a timely manner.\u003c/li\u003e
\u003cli\u003eDemonstrates match between words and actions.\u003c/li\u003e
\u003cli\u003eResponds with tact, diplomacy, respect, and composure when dealing with others.\u003c/li\u003e
\u003cli\u003ePromotes the spirit and essence of the School\u0026rsquo;s Vision, Mission, Values, and Key Strategies through both verbal and written communication.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003cstrong\u003e\u003cem\u003eTeamwork and Collaboration:\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eCooperates with others toward the achievement of common goals.\u003c/li\u003e
\u003cli\u003eSeeks consensus and win-win solutions to problems and conflicts.\u003c/li\u003e
\u003cli\u003eContributes actively and participates fully in team initiatives.\u003c/li\u003e
\u003cli\u003ePuts the success of the team above own interests.\u003c/li\u003e
\u003cli\u003eBuilds and maintains constructive work relationships.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003cstrong\u003e\u003cem\u003eResponsive to Change:\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eSupports changes in the work environment.\u003c/li\u003e
\u003cli\u003eDisplays a proactive, problem-solving approach toward work.\u003c/li\u003e
\u003cli\u003eCommitted to life-long learning by continuously increasing skills, knowledge, and effectiveness.\u003c/li\u003e
\u003cli\u003eActively seeks and initiates creative and innovative solutions.\u003c/li\u003e
\u003cli\u003eExercises sound, accurate, and informed independent judgment when needed.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003cstrong\u003e\u003cem\u003eQuality-Driven and Accountable:\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eResults-oriented and committed to quality through continuous process improvement.\u003c/li\u003e
\u003cli\u003eEliminates ineffective activities and closes performance gaps.\u003c/li\u003e
\u003cli\u003eAnticipates and responds to customer needs.\u003c/li\u003e
\u003cli\u003eMonitors own performance, accept responsibility for actions, and actively seeks feedback.\u003c/li\u003e
\u003cli\u003eMeets deadlines and completes projects and activities in a professional, timely manner.\u003c/li\u003e
\u003cli\u003eSeeks opportunities to increase productivity and/or reduce costs while maintaining the highest quality standards (fiscally responsible).\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003cstrong\u003e\u003cem\u003eSupport of Vision, Mission, Values, Key Strategies:\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli\u003eSupports and models the School\u0026rsquo;s Values of social interest, compassion, justice, respect for the individual, honors diversity and difference, intellectual rigor, optimism, and collaboration.\u003c/li\u003e
\u003cli\u003eArticulates the School\u0026rsquo;s Vision, Mission, and Key Strategies in a way to educate others.\u003c/li\u003e
\u003cli\u003eDemonstrates active commitment in advancing the School\u0026rsquo;s Vision, Mission, and Key Strategies.\u003c/li\u003e
\u003cli\u003eExhibits personal integrity, honesty, zeal, and compassion.\u003c/li\u003e
\u003cli\u003eAligns work processes to advance the school\u0026rsquo;s strategic plan and key strategies.\u003c/li\u003e
\u003c/ul\u003e
\u003cp\u003e\u0026nbsp;\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eEqual Opportunity Employer\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cem\u003eIt is the policy of Adler University that all persons are entitled to Equal Employment Opportunity (EEO) protection. The University does not discriminate against any individual for employment because of age, religion, race, color, gender, gender identity, sexual orientation, national origin, ancestry, marital status, physical or mental disability, military status (including unfavorable discharge from the military), or any other category protected by federal, state, or local law. \u003c/em\u003e\u003c/p\u003e
\u003cp\u003e\u003cem\u003e\u0026nbsp;\u003c/em\u003e\u003cem\u003eAs part of Adler\u0027s equal employment opportunity policy, Adler will also take affirmative action\u0026nbsp;to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.\u003c/em\u003e\u003c/p\u003e,EqualOpportunityEmployerDescription:null,PayTransparencyPolicyStatement:null,MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:5b64ce7f-14b5-443e-344c-7e8db470f3bd,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2021-08-16T17:29:04.079Z},{JobBoardId:b809b751-42a6-bffa-f3ce-536e549e35d9,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2021-08-16T17:29:04.079Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null,CompensationAnnualMinimum:null,CompensationAnnualMaximum:null,CompensationHourlyMinimum:null,CompensationHourlyMaximum:null,CompensationCurrency:null});
Company info
Adler School of Professional Psychology
Website : http://www.adler.edu