Student Services Associate Alexander Blewett III School of Law

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The

Alexander Blewett III School of Law

invites applications for a

Student Services Associate

to oversee administrative duties in support of student services, the registrar, and dean of students.

Student Services is a hub of activity at the law school. The Student Services office includes a large window/counter area that opens up to the center atrium on the first floor of the law building. Students, faculty, staff, and members of the public consistently engage with Student Services due to its central location and role as a resource for information in the law school and at the University.

The Student Services Associate performs three important roles:

Acts as the primary point of contact for the Student Services office, providing extensive customer service to current law students, full-time faculty and adjuncts, and graduates regarding student records from matriculation to post-graduation, character and fitness certification, law school assignments, and midterm and final examinations.

Maintains course, class, and student records and processes requests from current students and law school graduates regarding character and fitness certification, GPA and degree confirmation, and other documentation.

Serves in the mission-critical areas of student retention, persistence to graduation, communication, and student development and support.

The Student Services associate plays an integral role in the law school and serves as a key member of the law school team. Participation in law school activities and events and engagement with the law school community is imperative.

Required Skills

Ability to establish and maintain professional relationships with diverse students, faculty, staff, attorneys, and other members of the legal community.

Ability to navigate sensitive situations with sound judgment, empathy, and diplomacy.

Customer service experience.

Superb interpersonal skills.

Strong verbal and written communication skills.

Effective reasoning, problem-solving, and organizational skills.

Ability to manage competing priorities.

Demonstrated ability to maintain strict confidentiality.

Ability to work quickly and efficiently among frequent interruptions.

Ability to learn new programs, processes, and protocol.

Proficiency with MS Word, Excel, Moodle, Outlook, Adobe Reader, scanner, copy machine, and multi-line phone.

Ability to work independently.

Ability to work collaboratively within a team of professionals.

Minimum Required Experience

Associate’s degree and two (2) years experience or an equivalent combination of education and experience.

Preferred Qualifications

Bachelor’s degree or equivalent work experience.

Proficiency with Excel, and Banner.

About the Alexander Blewett III School of Law

and UM

The Alexander Blewett III School of Law at the University of Montana prepares students for the people-oriented practice of law by integrating theory and practice in a competency-based curriculum; serves as the academic legal center in Montana; and contributes to the development of national, state, and tribal law and legal institutions through teaching, scholarship, and service.

The University of Montana is flagship, an R1 research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains where three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action

: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always; partner with place; and proudly tell the UM story.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

University of Montana

Video: Mission First, People Always

UM on YouTube

City of Missoula

Video: There's This Place

Destination Missoula

Missoula Area Chamber of Commerce

The State of Montana

Visit Montana

Position Details

Position Title:

Student Services Associate (Administrative Associate IV)

Position Number:

063300

Department:

Alexander Blewett III School of Law

Work Schedule:

Full-time, 1.0 FTE (40 Hours a week), Monday through Friday

8:00 am to 5:00 pm, 12 months/year.

Salary:

$17.49/hr

Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan

, email the

Compensation Department

Union Affiliation:

FOCUS-MFPE

Probationary Period:

Six months minimum

Benefits Include

Insurance package, mandatory retirement plan, partial tuition

waiver, and wellness program

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference

Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References:

References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing:

Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility:

All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.

Company info

The University of Montana
Website : https://www.umt.edu