Computer Systems Analyst II Office of Student Success

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https://umjobs.silkroad.com/

for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College

. Do not apply through Indeed.com or use easy apply through Indeed.com

Campus-Only Recruitment

Only current UM Employees* are eligible.

*Open to all employee types including Temporary Staff and Student Employees.

The

Office of Student Success

invites applications for a

Computer Systems Analyst II

to join their team. The Systems Analyst for the Office of Student Success (OSS) has three primary expectations:

Oversee and manage the information technology and critical assessment needs of all units that report to the Office for Student Success. The scope of the oversight includes defining and standardizing technical and operational procedures for the OSS units and coordinating with the technical staff and directors of each of the OSS units to ensure a secure, unified, maintainable technical environment for the organization.

Manage all development, implementation, production and reporting components of all the internal and external student retention data systems. Management of these systems includes full lifecycle software development and project management from needs assessment, functional design, data integration, testing, procedure development, training, SQL report development and program assessment.

Serve with the OSS Director of Technology Solutions as a student success ombudsman by closely collaborating with other academic and administrative units across campus to identify technology and process issues that may impact or enhance student success, present solutions for improvement to the appropriate department directors and executive officers and directly manage, facilitate and participate in the implementation of approved enhancements. Key to the success of these process improvements is the education of staff across campus to ensure that solutions are effectively adopted across the mixed centralized/decentralized structure of the advising community.

The Computer Systems Analyst will be responsible for some management and supervision tasks, including:

Serve as project manager for assigned projects and coordinate and supervise the work of others.

Develop and gain cooperation from individuals or groups over whom there is no direct authority in order to accomplish program goals.

Oversee completion of projects within established budgets and timelines.

At the direction of the Director of Student Success Technology Solutions and the Executive Director of the Office for Student Success, the position collaborates with technology- and systems-related staff from other campus units and sectors.

Upon completion of training, the incumbent will have working knowledge of the University of Montana and Higher Education.

Required Qualifications

Demonstrated knowledge and experience with advising management software.

Knowledge and experience in data wrangling (data cleaning, merging datasets, identifying gaps or errors or outliers).

Strong ability to analyze, troubleshoot, and quickly identify technical problems and find solutions.

Knowledge and experience in computer testing techniques when applied to complex and large systems.

Demonstrated proficiency with web content management.

Familiarity with college-level academic policies and processes including waitlists, probation and suspension, withdrawals and reinstatements.

Ability to learn and analyze the undergraduate curriculum, graduation requirements, admissions procedures, placement processes, and other highly-detailed information which can vary from college or even department.

Ability to forge and foster a professional relationship with those in the advising community at UM.

Ability to identify common challenges for advisors and to abstract a solution that can work across multiple units.

Demonstrated knowledge and experience in project management and analysis.

Strong time management and multitasking skills.

Ability to exercise sound judgment and decision-making.

Ability to organize and prioritize tasks.

Strong ability to work independently, attention to detail.

Ability to complete projects on time.

Ability to identify, detail, and prioritize projects to be proposed for development.

Effective oral and written communication skills.

Ability to write and document technical and operational

Strong experience with proactively sharing knowledge with peers.

Experience with training others on technologies or procedures either remotely or in live sessions.

Minimum Required Experience

High School diploma and two (2) years of experience OR an equivalent combination of education and experience.

Preferred Qualifications

Experience with EAB Navigate software.

Education beyond Bachelor’s degree such as a Master’s degree, certifications, or professional development that is tech-related.

Experience in academic advising.

Knowledge and experience in relational databases such as: Oracle and associated toolset, SQL, SQL , and PL/SQL, Microsoft Access, and SQL Server.

Ability to organize and facilitate Business Process Redesign projects.

Experience with an enterprise-wide advising-related technology project as either a key domain expert for a process or as a developer/implementor to build the solution.

About the Office of Student Success

and UM

The Mission of the Office for Student Success (OSS) is to help students successfully transition to college, progress academically and ultimately become graduates of The University of Montana. OSS collaborates with academic departments, state and local organizations and administrative units across campus to define, implement and assess strategies that support students academically, financially and socially. As the hub of academic support on campus, OSS delivers direct support services to students in the form of academic advising, math & writing tutoring, freshman & sophomore programming, and various collaborative initiatives designed to help students succeed.

The University of Montana is flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action

: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always; partner with place; and proudly tell the UM story.

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

University of Montana

Video: Mission First, People Always

UM on YouTube

City of Missoula

Video: There's This Place

Destination Missoula

Missoula Area Chamber of Commerce

The State of Montana

Visit Montana

Position Details

Position Title:

Computer Systems Analyst II

Position Number:

NEW

Department:

Office of Student Success

Work Schedule:

Full-time, 1.0 FTE (40 Hours a week), 12 months/year

Salary:

$25.058/hr

Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan

, email the

Compensation Department

Union Affiliation:

FOCUS-MFPE

Probationary Period:

Six months minimum

Benefits Include

Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference

Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References:

References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing:

Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility:

All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.

Company info

The University of Montana
Website : https://www.umt.edu