Employability Adviser

Profile

Description:

The Careers Service offers a comprehensive range of Faculty/School and centrally co-ordinated activities, opportunities and support for students to help them develop their skills and experiences in order to be successful in the world of work. This is an exciting chance to be part of a progressive and newly structured Careers Service with a clear focus and delivery plan. You will also be working in a cutting-edge and dynamic University in a beautiful location, where you can really make a difference. As a member of the Student Engagement and Careers Operations team, you will contribute to the delivery of a student-focused, professional, friendly and efficient student Careers Hub and service. Contributing to a first-stop point of contact for student enquiries, the Employability Adviser provides a single gateway for students to access information, advice and guidance on a wide range of student careers issues. This role is based in the Student Hub on campus and offers support in-person, online, over the phone, and will include topics such as application coaching, interview preparation, employability skills development, careers options, job applications, statements and CVs, work experience and postgraduate study etc. As the Employability Adviser you will provide information and advice on the breadth of careers related topics and support a range of queries from students and visitors to the Hub. You will be providing signposting and onward referral to careers and placement advisors as appropriate. You will also play a pivotal role in the co-creation and signposting to a range of careers-related resources, online and in hard copy. The right candidate for the role may not have worked in higher education before, but will bring a high level of administration, accuracy, attention to detail, innovation and creativity to the role, with a passion for customer service, feedback and continual improvement. We're looking for candidates who have experience of managing high-volume, busy workloads, who are extremely organised and able to think dynamically to solve problems. You will be a natural team player, working with a range of teams within and beyond the Careers Service to ensure we have a connected, dynamic and customer focussed approach You will ideally have: excellent interpersonal, written and verbal communication skills, combined with strong ICT skills and a commitment to delivering a high-quality customer service previous experience of working within both an office administration and front-line customer facing role, with the ability to create and maintain client relationships previous experience of working in a HE, Careers and/or Recruitment setting would be advantageous a flexible approach, working across the range of Careers service provision and undertaking occasional evening and weekend work the ability to act as a positive advocate for change and as an ambassador for the whole Careers Service flexibility, adaptability and an ability to manage time effectively and plan ahead. Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement. For an informal discussion to find out more about the role please contact: Alena Tkacova - Student Engagement and Careers Hub Co-ordinator email alena.tkacova@plymouth.ac.uk or telephone 07787898687, or Mark Beresford – Student Engagement Manager email– mark.beresford@plymouth.ac.uk or telephone 07583019595 This is a full-time position working 37 hours per week on a permanent basis. Flexible working options including job share will be considered. We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities. A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated. The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity and adoption leave please visit our Equality, Diversity and Inclusion webpages We particularly welcome applicants from under-represented groups at the University of Plymouth, such as BAME/BIPOC and LGBT . Job Description

Region:

Location:

Plymouth

Salary:

£22,847 to £25,627 per annum - Grade 4

Package:

Permanent, Full-time

Contractual hours:

37

Basis:

FR Permanent Fulltime All Year ]]>

delivery plan. You will also be working in a cutting-edge and dynamic University in a beautiful location, where you can really make a difference.

As a member of the Student Engagement and Careers Operations team, you will contribute to the delivery of a student-focused, professional, friendly and efficient student Careers Hub and service.

Contributing to a first-stop point of contact for student enquiries, the Employability Adviser provides a single gateway for students to access information, advice and guidance on a wide range of student careers issues. This role is based in the Student Hub on campus and offers support in-person, online, over the phone, and will include topics such as application coaching, interview preparation, employability skills development, careers options, job applications, statements and CVs, work experience and postgraduate study etc.

As the Employability Adviser you will provide information and advice on the breadth of careers related topics and support a range of queries from students and visitors to the Hub. You will be providing signposting and onward referral to careers and placement advisors as appropriate. You will also play a pivotal role in the co-creation and signposting to a range of careers-related resources, online and in hard copy.

The right candidate for the role may not have worked in higher education before, but will bring a high level of administration, accuracy, attention to detail, innovation and creativity to the role, with a passion for customer service, feedback and continual improvement. We're looking for candidates who have experience of managing high-volume, busy workloads, who are extremely organised and able to think dynamically to solve problems. You will be a natural team player, working with a range of teams within and beyond the Careers Service to ensure we have a connected, dynamic and customer focussed approach

You will ideally have:

excellent interpersonal, written and verbal communication skills, combined with strong ICT skills and a commitment to delivering a high-quality customer service

previous experience of working within both an office administration and front-line customer facing role, with the ability to create and maintain client relationships

previous experience of working in a HE, Careers and/or Recruitment setting would be advantageous

a flexible approach, working across the range of Careers service provision and undertaking occasional evening and weekend work

the ability to act as a positive advocate for change and as an ambassador for the whole Careers Service

flexibility, adaptability and an ability to manage time effectively and plan ahead.

Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.

For an informal discussion to find out more about the role please contact:

Alena Tkacova - Student Engagement and Careers Hub Co-ordinator

email alena.tkacova@plymouth.ac.uk

or telephone 07787898687, or

Mark Beresford – Student Engagement Manager

email – mark.beresford@plymouth.ac.uk

or telephone 07583019595

This is a full-time position working 37 hours per week on a permanent basis.

Flexible working options including job share will be considered.

We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity and adoption leave please visit our Equality, Diversity and Inclusion webpages

We particularly welcome applicants from under-represented groups at the University of Plymouth, such as BAME/BIPOC and LGBT .

Job Description

A8620

£22,847 to £25,627 per annum - Grade 4

22847

22847

25627

Professional/Support Services

Wed, 27 Apr 2022 00:00:00 GMT

Plymouth

Permanent, Full-time

37

FR Permanent Fulltime All Year

Tue, 12 Apr 2022 00:00:00 GMT

Company info

Plymouth University
Website : http://www.plymouth.ac.uk