Corporate Trainer

Profile

Position Summary

The Corporate Trainer will create and facilitate training programs enterprise-wide to help employees develop and enhance their skills and knowledge. This position will work closely with leadership to create and implement blended training solutions and supplemental materials with branded elements while ensuring compliance pursuant to regulatory training requirements.

Primary Responsibilities

Partner with senior and departmental leadership on development of new training initiatives and content designed to support critical company and business objectives

Develop a comprehensive and robust training curriculum that ensures the company is compliant with all training regulatory requirements

Implement mortgage content through instructor-led classes, virtual education, and other blended learning formats

Facilitate classroom and virtual instruction and develop a task-based mentor program for on-the-job training, for new hires

Coordinate and assist with department specific training

Provide continuing education opportunities for employees, inclusive of ongoing compliance, leadership, professional, and personal development

Develop training materials, student and facilitator guides based on identified learning needs

Develop and maintain pre and post-training testing functions to evaluate the effectiveness of training programs and initiatives

Lead research initiatives on new training projects, courses, and developing content

Manage training schedule, attendance, and updates to curriculum

Maintain knowledge by researching and analyzing the business, systems, process, and regulatory changes to ensure training proficiency

Ensure training data is accurate and up-to-date and properly cataloged in relevant database for reporting and analytical purposes

Develop monitoring systems to ensure that all employees are performing job responsibilities according to training

Maintain communication channels with new hires and their managers regarding new hire performance

Provide direction, guidance, and expertise regarding training requirements and learning and development modules

Ensures training curriculums are executed and works to ensure any deviations are well documented and approved

Other assigned duties, including, but not limited to, various training, project management, and administrative tasks, as needed

Incumbent will be responsible for meeting RoundPoint’s commitment to compliance

Qualifications

Required:

Minimum of 3-5 years of proven training experience. Mortgage industry experience is highly preferred

Willingness and ability to quickly learn business policies and procedures

Demonstrated track record training, coaching, developing professionals

Ability to train with energy, enthusiasm, and dedication

Capable of utilizing a multitude of delivery techniques and activities, to engage adult learners while relating critical concepts

Ability to research design and conduct effective training for adult learners within a classroom setting and in distance learning environments

Possesses and applies a broad knowledge of training and development techniques, tools and processes

Strong communication, presentation, and interpersonal skills

Proficient in MS Office (esp. PowerPoint)

Excellent time management and organizational skills

Ability to multi-task in a dynamic environment where priorities change quickly

Ability to work with management to establish training goals and objectives through needs assessment while also functioning as a team player

Desired:

Bachelor's Degree or equivalent in Adult Education, Instructional Design, Communications, or related discipline

Proficient in e-learning software

RoundPoint’s Employee Value Proposition:

Grow. Make a difference. Have fun along the way.

Our mission is to serve our homeowners and all of their homeownership needs. We do this by embracing challenges, executing with excellence, and fostering a positive work culture that encourages personal and professional growth. We are on the fast track to becoming the premier marketplace for all things home, and the National Mortgage News and Best Companies Group just named us one of 2019's Best Mortgage Companies to Work For! Without a doubt, RoundPointers are what make this company a great place to work! That’s why we hire individuals who share our core values: Energy, Ethics, Execution, Everyone, and Earn it!

As a RoundPointer, we will empower you to innovate, provide meaningful solutions, set goals and crush them, play hard, and give back to the community! Our secret sauce is our mantra, All In. All Win. Together, we can achieve great things!

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

The employee is regularly required to talk or hear.

The employee is required to sit for extended periods of time and is occasionally required to stand and walk.

The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.

Company info

RoundPoint Mortgage Servicing Corporation
Website : https://www.rpmservicing.com