Information Adviser Graduate Trainee

Profile

Description:

Library & Digital Support (LDS) are looking to appoint an enthusiastic graduate intending to make a career in library and information work. This is an ideal opportunity to acquire a basic grounding in library & information work for graduates planning to undertake a postgraduate library qualification, or a student seeking work whilst studying for a professional library qualification. What will you be doing? You will work collaboratively with Senior Information Advisers and Information Advisers from across LDS to deliver a customer focused, cost effective and efficient library and digital support service. Duties will include: First and second line Library and IT Support e.g. Resolution of face to face and remote enquiries Delivering standard digital skills training to students and others e.g. Endnote basics, Microsoft basics etc. Administrative duties in support of Information Specialists and collection development e.g. reading lists and order checks, design of content promotion and displays, updating of subject guides, etc. Dealing with orders, renewals and invoices from suppliers, receipting of print stock, cataloguing and classifying materials, Ebook and eresource activation and authentication Delivery of services such as inter library loans, digital course extracts, alternative format requests, postal loans Collecting & collating management statistics Participating in stakeholder engagement/consultation (Communications, surveys, focus groups etc.) Designated projects as appropriate We are looking for a positive and pro-active individual with excellent customer service skills who is comfortable liaising with teammates, University staff, students and external customers alike, with a flexible approach to working in a busy team. Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement. For an informal discussion to find out more about the role then please contact Andy Dodd by email at andy.dodd@plymouth.ac.uk. Interviews are likely to take place week commencing Monday 12th September 2022 and you will be notified if you have been shortlisted or not. This is a full-time position (37 hours per week, predominantly Monday – Friday but also weekends on a rota basis) based in the Charles Seale-Hayne Library on the University of Plymouth campus. The position is fixed-term until Friday 28th July 2023 due to specialist experience. Flexible working options including job share will be considered. We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities. A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated. The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity & adoption leave please visit our Equality, Diversity and Inclusion webpages We particularly welcome applicants from under-represented groups such as BAME/BIPOC and LGBT . Job Description

Region:

Location:

Plymouth

Salary:

£21,630 to £23,144 per annum - Grade 3

Package:

Full-time, Fixed-term

Contractual hours:

37

Basis:

FT Temporary Fulltime All Year ]]>

a professional library qualification.

What will you be doing?

You will work collaboratively with Senior Information Advisers and Information Advisers from across LDS to deliver a customer focused, cost effective and efficient library and digital support service. Duties will include:

First and second line Library and IT Support e.g. Resolution of face to face and remote enquiries

Delivering standard digital skills training to students and others e.g. Endnote basics, Microsoft basics etc.

Administrative duties in support of Information Specialists and collection development e.g. reading lists and order checks, design of content promotion and displays, updating of subject guides, etc.

Dealing with orders, renewals and invoices from suppliers, receipting of print stock, cataloguing and classifying materials, Ebook and eresource activation and authentication

Delivery of services such as inter library loans, digital course extracts, alternative format requests, postal loans

Collecting & collating management statistics

Participating in stakeholder engagement/consultation (Communications, surveys, focus groups etc.)

Designated projects as appropriate

We are looking for a positive and pro-active individual with excellent customer service skills who is comfortable liaising with teammates, University staff, students and external customers alike, with a flexible approach to working in a busy team.

Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.

For an informal discussion to find out more about the role then please contact Andy Dodd by email at andy.dodd@plymouth.ac.uk

Interviews are likely to take place week commencing Monday 12

th

September 2022 and you will be notified if you have been shortlisted or not.

This is a full-time position (37 hours per week, predominantly Monday – Friday but also weekends on a rota basis) based in the Charles Seale-Hayne Library on the University of Plymouth campus. The position is fixed-term until Friday 28

th

July 2023 due to specialist experience.

Flexible working options including job share will be considered.

We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity & adoption leave please visit our Equality, Diversity and Inclusion webpages

We particularly welcome applicants from under-represented groups such as BAME/BIPOC and LGBT .

Job Description

A8962

£21,630 to £23,144 per annum - Grade 3

21630

21630

23144

Professional/Support Services

Wed, 31 Aug 2022 00:00:00 GMT

Plymouth

Full-time, Fixed-term

37

FT Temporary Fulltime All Year

Wed, 17 Aug 2022 00:00:00 GMT

Company info

Plymouth University
Website : http://www.plymouth.ac.uk