Student Wellbeing Services Manager

Profile

Description:
This is an exciting chance to be part of a progressive and cutting-edge University in a beautiful location, where you can really make a difference. The University of Plymouth is a great place to work, with excellent opportunities for career development and progression for staff, as well as striving to put students at the heart of everything we do. Our Student Services Department has been reshaped over the past three years, having seen the University redesign our student support and administration services. We have reshaped the support services we provide to students, including mental health, financial and immigration advice, faith and spiritual support, learning support and support for students with additional needs, including disabilities. Working as a member of the Student Services Management Team, you will strategically lead the provision of mental health, counselling, pastoral and spiritual support to around 16,000 students (and 2,500 staff for pastoral and spiritual support) in a way that complements their academic experience and promotes their sense of wellbeing and belonging at the University of Plymouth. Day-to-day, this includes leading three busy teams and balancing strategic planning with operational support, for instance supporting robust risk management within the multi-disciplinary team. Part of the leadership responsibility includes supporting staff to be motivated and happy in their roles, facilitating innovation within the team and devising a long-term departmental plan in conjunction with our many and varied stakeholders. Often the role will require analysing data, producing reports and engaging in conversations up to and including Board level, about student mental health and wellbeing.. The right candidate brings innovation and creativity with excellent leadership and motivational skills, honed through experience of leading teams and delivering change through others. We are looking for a candidate who has experience of student wellbeing (in particular mental health), and who has considered what they believe to be the right approach for the University of Plymouth over the next 5-10 years, thanks to being well-informed about the sector and the variety of approaches to student wellbeing. Supporting the University strategy and that of Student Services, you will be leading three teams within the Wellbeing department and ensuring these deliver an excellent student experience. Understanding the student journey and student wellbeing is essential, as well as an ability to manage increasing demand upon services and competing priorities. You should be confident in analysing data and preparing reports, as well as use of technology to manage services, such as how to streamline processes and facilitate automation/student self-service. You will be an excellent team player and able to problem-solve and plan work at a strategic level, working sometimes on projects outside of your own area of responsibility or expertise. You will be comfortable working under pressure and role modelling self-care, recognising that teams are busy throughout the year, particularly at certain points in the academic calendar. Finally, you should be an inclusive leader, committed to equality and diversity and championing the voices of underrepresented groups. Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement. For an informal discussion to find out more about the role then please contact Neil Gillett by email at ****. Interviews are likely to take place week commencing Monday 27th March 2023 and you will be notified if you have been shortlisted or not. This role will require a Basic Disclosure and Barring Service Check This is a full-time working 37 hours a week on a permanent basis. Flexible working options including job share will be considered. We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities. A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated. The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity & adoption leave please visit our Equality, Diversity and Inclusion webpages We particularly welcome applicants from under-represented groups such as BAME/BIPOC and LGBT . Job Description
Region:
Location:
Plymouth
Salary:
£43,414 to £51,805 per annum - Grade 8
Package:
Permanent, Full-time
Contractual hours:
37
Basis:
FR Permanent Fulltime All Year ]]>
Our Student
Services Department has been reshaped over the past three years, having seen the University redesign our student support and administration services. We have reshaped the support services we provide to students, including mental health, financial and immigration advice, faith and spiritual support, learning support and support for students with additional needs, including disabilities.
Working as a member of the Student Services Management Team, you will strategically lead the provision of mental health, counselling, pastoral and spiritual support to around 16,000 students (and 2,500 staff for pastoral and spiritual support) in a way that complements their academic experience and promotes their sense of wellbeing and belonging at the University of Plymouth.
Day-to-day, this includes leading three busy teams and balancing strategic planning with operational support, for instance supporting robust risk management within the multi-disciplinary team. Part of the leadership responsibility includes supporting staff to be motivated and happy in their roles, facilitating innovation within the team and devising a long-term departmental plan in conjunction with our many and varied stakeholders. Often the role will require analysing data, producing reports and engaging in conversations up to and including Board level, about student mental health and wellbeing..
The right candidate brings innovation and creativity with excellent leadership and motivational skills, honed through experience of leading teams and delivering change through others. We are looking for a candidate who has experience of student wellbeing (in particular mental health), and who has considered what they believe to be the right approach for the University of Plymouth over the next 5-10 years, thanks to being well-informed about the sector and the variety of approaches to student wellbeing.
Supporting the University strategy and that of Student Services, you will be leading three teams within the Wellbeing department and ensuring these deliver an excellent student experience. Understanding the student journey and student wellbeing is essential, as well as an ability to manage increasing demand upon services and competing priorities. You should be confident in analysing data and preparing reports, as well as use of technology to manage services, such as how to streamline processes and facilitate automation/student self-service.
You will be an excellent team player and able to problem-solve and plan work at a strategic level, working sometimes on projects outside of your own area of responsibility or expertise. You will be comfortable working under pressure and role modelling self-care, recognising that teams are busy throughout the year, particularly at certain points in the academic calendar. Finally, you should be an inclusive leader, committed to equality and diversity and championing the voices of underrepresented groups.
Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.
For an informal discussion to find out more about the role then please contact Neil Gillett by email at ****
Interviews are likely to take place week commencing Monday 27
th
March 2023 and you will be notified if you have been shortlisted or not.
This role will require a Basic Disclosure and Barring Service Check
This is a full-time working 37 hours a week on a permanent basis.
Flexible working options including job share will be considered.
We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.
A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.
The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity & adoption leave please visit our Equality, Diversity and Inclusion webpages
We particularly welcome applicants from under-represented groups such as BAME/BIPOC and LGBT .
Job Description
A9346
£43,414 to £51,805 per annum - Grade 8
43414
43414
51805
Professional/Support Services
Sun, 12 Mar 2023 00:00:00 GMT
Plymouth
Permanent, Full-time
37
FR Permanent Fulltime All Year
Thu, 9 Feb 2023 00:00:00 GMT

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