Computer Systems Analyst II Enrollment

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Application instructions are located at the bottom of the page. Please apply directly through **MEMBERS ONLY**SIGN UP NOW***.'s career portal UM Jobs at ****for positions at **MEMBERS ONLY**SIGN UP NOW***. – Missoula, University of Montana Western (Dillon), and Helena College. Do not apply through Indeed.com or use easy apply through Indeed.com *
Campus-Only Recruitment
Only current UM Employees* are eligible.
*Open to all employee types including Temporary Staff and Student Employees
The
Office of Enrollment and Strategic Initiatives
invites applications for a
Computer Systems Analyst II
to provide Enrollment Management Technology support for timely and effective communications to students and families in the Enrollment funnel (prospects, inquiries, applicants, and admits). The process includes but is not limited to; development and maintenance of our CRM communication modules and related channels. Communicating to the Enrollment funnel is an integral part of the university's ability to deliver accurate and helpful information for students intending to enroll for a first term. This position is responsible for design, implementation, operational maintenance, and troubleshooting of the Admissions/CRM system (currently Slate).
During peaks admissions cycles, this position will also automate administrative work including assisting with mailings and outreach to non-applied and applied students. Position also requires ability to work with sensitive issues requiring high levels of confidentiality.
Required Skills
Strong analytical and troubleshooting skills.
Strong attention to detail.
Ability to create and update documentation and provide training as needed.
Demonstrated ability to quickly master new technical skills, software programs, and production processes.
Interpersonal skills and the ability to work as a collaborative team.
Proven knowledge and understanding of standard office software applications.
Ability to identify and resolve data discrepancies.
Ability to work independently and to initiate necessary work procedures as determined by supervisor.
Ability to organize and prioritize work assignments, handle interruptions and manage multiple tasks with deadlines.
The flexibility and adaptability to work effectively in a dynamic and evolving environment.
Demonstrated knowledge of professional office practices and procedures, business English, spelling, composition, and grammar, including exceptional writing and editing skills.
Demonstrated skill and ability to operate standard office equipment: printers, copiers, fax machine, multi-line telephone system.
Minimum Required Experience
Bachelor’s degree in Computer Science, Information Systems or a closely related field, or an equivalent combination of education and experience.
Preferred Qualifications
Experience with Banner
Experience with a CRM
Familiar with **MEMBERS ONLY**SIGN UP NOW***. and the admission and enrollment processes
About the UM
**MEMBERS ONLY**SIGN UP NOW***. is a flagship research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains where three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. **MEMBERS ONLY**SIGN UP NOW***. offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.
**MEMBERS ONLY**SIGN UP NOW***. is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action
: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always; partner with place; and proudly tell the UM story.
To learn more about **MEMBERS ONLY**SIGN UP NOW***., Missoula, and the State of Montana, please visit the links below.
University of Montana
Video: Mission First, People Always
UM on YouTube
City of Missoula
Video: There's This Place
Destination Missoula
Missoula Area Chamber of Commerce
Position Details
Position Title:
Computer Systems Analyst II
Position Number:
NEW
Department:
Admissions
Work Schedule:
Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year
Salary:
$25.058/hr
Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan
, email the
Compensation Department
Union Affiliation:
FOCUS-MFPE
Probationary Period:
Six months minimum
Benefits Include
Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference
Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References:
References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing:
Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility:
All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).
Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.

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