Administrative Associate III Admissions

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The
Admissions Office
invites applications for an
Administration Associate III
to oversee all administrative assistant functions within **MEMBERS ONLY**SIGN UP NOW***. Admissions Office. This employee will report to the Assistant Director for Events and Experience and must provide exceptional front-line customer service to prospective and current students, their families and internal UM departments. Responsibilities and duties for this position include, but aren’t limited to:
Supporting and Maintaining Processes within the Admissions Office:
Answering phones and ensuring callers’ inquiries are answered and/or routed to the proper employee in order to ensure that inquiries are addressed in a timely and accurate manner.
Monitoring, sorting and replying to the admission’s email account.
Managing and responding to chat functions on the Admissions webpage.
Monitoring and maintaining outgoing mail for Admissions, including brochures, campus visit materials, RFI packages and admission packages.
Ensuring accuracy and efficiency.
Providing general Office Support:
Assisting in the hiring and task management of student workers.
Collaborating closely with the Admissions recruitment staff and student workers.
Monitoring office supplies and functions.
Ensuring reordering and restocking when inventory is low.
Following up, in a timely manner, on unusual or detailed information requests.
Accurately completing data entry and database edits.
Maintaining contact records in CRM.
This position requires incumbent to develop a working knowledge of curricular and co-curricular student experience at UM. This individual will also gain a strong grasp of enrollment data specific to UM and will learn to be proficient in Slate CRM.
Required Skills:
Excellent interpersonal skills (particularly when dealing with members of the public, including students and their families).
Exceptional communication skills (including both oral and written communication).
Exceptional time management skills.
Highly developed organizational skills.
Skills required to proficiently and productively use commonly utilized office software (such as Microsoft Office and specific office equipment, such as a copier fax machine, etc.).
Ability to work independently or as part of a team.
Minimum Required Experience:
Bachelor’s Degree in a related field and at least three (3) years of directly related professional work experience or an equivalent combination of education and experience that would provide the competencies required to successfully discharge the essential duties assigned to this role.
Preferred Qualifications:
Previous work experience in either an admissions or marketing professional setting.
Ability to work with college students both as employees and guests.
About the Admissions Office and UM
The Admissions’ Office strives to attract, support and enhance student enrollment at **MEMBERS ONLY**SIGN UP NOW***. by providing quality information, services and complete financial options to make the college enrollment process efficient, accessible and student centered.
**MEMBERS ONLY**SIGN UP NOW***. is flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains where three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. **MEMBERS ONLY**SIGN UP NOW***. offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees
**MEMBERS ONLY**SIGN UP NOW***. is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always; partner with place; and proudly tell the UM story.
To learn more about **MEMBERS ONLY**SIGN UP NOW***., Missoula, and the State of Montana, please visit the links below.
University of Montana
Video: Mission First, People Always
UM on YouTube
City of Missoula
Video: There's This Place
Destination Missoula
Missoula Area Chamber of Commerce
The State of Montana
Visit Montana
Position Details:
Position Title:
Administrative Associate III
Position Number:
012830
Department:
Admissions
Work Schedule:
Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year.
Salary:
$15.155/hr.
Union Affiliation:
FOCUS-MFPE
Probationary Period:
Six months minimum
Benefits Include
Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program
Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference
Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References:
References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing:
Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility:
All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).
Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.

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