Administrative Coordinator - Diabetes Education Program

Profile

Administrative Coordinator - Diabetes Education Program','Full-time','Administrative/Clerical','Day/Evening','Day/Evening','80','80','None','None','IOWA-DES MOINES-DIABETES CENTER','','!*!GENERAL SUMMARY:Assists the Diabetes Education Program with administrative functions.ESSENTIAL FUNCTIONS: Provide clerical support for Mercy Diabetes Education Program (MDEP) to include development and maintenance of files (paper and electronic), organization of materials, scheduling patient appointments, communication and meeting notes. Demonstrates professional communication with patients, families, medical staff, colleagues, vendors and other departments.Maintain and enhance rapport with referral sources. Order and maintain office supplies as needed. Process, categorize and prioritize incoming/outgoing mail, assist with form completion for insulin pumps and other related education forms. Contact insurance companies to inquire about services and coverage when needed. Assist with tracking policy coverage resources related to diabetes education. Answer and manage multiple phone lines as needed. Assist with marketing efforts. Maintain accurate files and records of appointments, meetings, etc. Participate in performance improvement projects as requested. Coordinate webinars and education events as requested.','!*!MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: High school diploma or GED required. Associates degree preferred. Proficiency with Microsoft software (Office, Word, Excel) and electronic databases is required. Two years office experience required. Positive customer service skills, multi-tasking abilities, typing and computer skills are essential. Demonstrates knowledge and use of professional spoken and written word through proper business English. Demonstrates proofreading, editing and basic math skills Medical terminology knowledge desirable.','We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.','2017-R0143345','Mercy Medical Center','Administrative Coordinator - Diabetes Education Program

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