Associate Executive Director

Profile

Associate Executive Director
Department:
Association Management
Location:
Mount Laurel, NJ
Salary:
$0 - $0
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HYBRID SCHEDULE AVAILABLE
Association Headquarters
is searching for an Assistant Executive Director to support our valued client partner. The Assistant Executive Director serves as the primary support to the association’s Executive Director and works closely with volunteers, account managers, and internal service department staff. The Assistant Executive Director is responsible for coordinating, implementing, and administering projects and activities with the goal of member satisfaction. The ideal candidate is someone looking to advance within the association management profession, with the support of a work environment that cultivates valued experiences, growth opportunities, and personal satisfaction.
Essential Duties and Responsibilities
Assist the Executive Director in overseeing the delivery of programs and services to meet client needs.
Assist in translating strategic plans into operational plans and participates in the development of new and improved products and services.
Act as secondary liaison between Association organization (Board, volunteers, committees) and internal service departments to attain goals and objectives in a timely and collaborative manner.
Develop consultative relationships with volunteer leadership.
Develop and monitor client budget; ensure adherence to budget guidelines and objectives.
Review service billing and act as a resource to Executive Director for questions related to payables.
Work with designated client committees on assigned activities and programs.
Coordinate activities and projects of assigned committees and task forces.
Participate in the development and implementation of policies and procedures.
Coordinate board meetings and supporting board materials.
Oversee implementation and administration of travel grant program.
Report account activities to client boards as assigned.
Participate in assessing account-staff needs and setting goals and objectives.
Participate in orienting and evaluating account staff.
Manage and mentor account staff.
Travel to annual client conferences, supervise and participate in on-site activities.
Respond to telephone and written inquiries.
Generate correspondence and reports.
Handle other responsibilities as assigned.
Education, Experience, and Required Proficiencies
Bachelor’s degree
3 – 5 years of professional management experience preferably
Excellent interpersonal and communication skills
Strong customer orientation
Previous experience managing staff
Ability to organize and manage multiple projects/priorities
Uses expertise to implement effective outcomes for client projects
Ability to think ahead and plan over a one to two-year time span
Management skills: Problem-solving, critical thinking, decision making, time management, project management, strategic thinking, interpersonal communications, organization
Professionalism: Good judgment, integrity, accountability, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence, coach, and mentor to other team members.
Customer service attitude and skills: Team player, commitment, patience, enthusiasm, creativity, listening, comprehension, flexibility/adaptability, initiative, cooperation, attention to detail, resourcefulness.
Ability to travel out of state and overnight.
Intermediate computer proficiency.
Commitment to company values.
APPLICATION INSTRUCTIONS
To be considered for this position, the online application must be submitted, along with an updated resume. All applicable fields on the application are required.
AH utilizes Spark Hire, a video interview software, to gain better insight into our candidates. Please use the below link to submit your video interview for review.
Assistant Executive Director - Spark Hire Link
AH is a professional services firm that specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries, and professions. We have four main divisions within AH — a full-service Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning, website builds, database integrations, accounting services, staff recruitment, credentialing management, public affairs and lobbying, and growing non-dues revenue.
For more information, visit
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youtube.com/AssociationHQ
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@AHredchair
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Benefits
Benefits include, but are not limited to:
Medical, Dental, and Vision
Voluntary Life Insurance - Employee Paid
AFLAC available
Paid holidays and Paid Time Off (PTO) accrual
401k
Basic life insurance, short term, and long term disability
Other Benefits of Working at AH:
Named Best Place to Work by Philadelphia Business Journal 9 Times – based on a survey conducted of our employees
Industry Leader – Most credentialed AMC, and the first AMC to be Customer Service Certified by the Customer Service Institute of America
Flex Schedules
On-site fitness center, open 24/7
Gym reimbursement program
Tuition reimbursement program
Training and Development opportunities
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