School Certifying Official Student Affairs Veterans Programs amp Services

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Current UC employees must apply internally via SuccessFactors > ****
 

Founded in 1819, **MEMBERS ONLY**SIGN UP NOW***. embarks upon its third century - building on the past and defining the future by leading urban, public universities into a new era of innovation and impact through its strategic direction, Next Lives Here. Underscoring the power of creativity, ingenuity, invention and inclusion, what's Next will accelerate our unrivaled momentum, evidenced by eight straight years of record enrollment and rankings that include placement among America's top 100 public universities by U.S. News & World Report. Home to a diverse student body of nearly 47,000 and more than 4,200 distinguished faculty, the university combines its Research 1 (Very High Research Activity) Carnegie Classification with a physical setting that The New York Times recently acclaimed as the most ambitious campus design program in the country.

 

JOB OVERVIEW
Serve as the Certifying Official for VA students at **MEMBERS ONLY**SIGN UP NOW***.. Provide information and customer service to students and staff visiting the Veterans Programs & Services.

ESSENTIAL FUNCTIONS
*Provide specialized customer service to members of the various branches of the United States Military, Veterans, and their eligible dependents. Relate relevant and accurate information in-person, electronically and by telephone for all inquiries.  *Advocate for students by providing information about the university and assist the Department of Veterans Affairs (VA) regional offices in the administration of programs and certification of Veteran students enrolled. *Resolve problems regarding eligibility and payment of VA benefits. Submit and update enrollment certifications, process enrollment information in the university's student information and the VA's information systems. Coordinate various VA reports. *Submit university materials and information to the VA State approving agency.  *Provide current and accurate information to students and staff related to G.I. Bill benefits and appropriate financial aid programs; assist students in the application process for benefits and completion of eligibility requirements.  *Communicate with all departments changes to federal and state regulations and university policies pertaining to the Veteran students. *Maintain the university's policies and procedures manual and catalog to effectively communicate guidelines that apply to Veteran students concerning eligibility, academic progress and award amount. *Enter Veteran student records and maintain accuracy of the university's database. *Work closely with Financial Aid, Student Accounts and the Cashier's Office to ensure student's financial records are accurate. Maintain files for all Veteran students. *Maintain knowledge and adhere to stated Department of Veterans Affairs, government and financial services policies and procedures, and applicable federal and state regulations. *In the absence of the Program Manager and/or the Program Coordinator, will supervise Veteran Work Study student(s). *Perform related duties based on departmental need.
REQUIRED EDUCATION
*Bachelor's Degree. *Five (5) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
REQUIRED EXPERIENCE
One (1) year of related experience.

ADDITIONAL QUALIFICATIONS CONSIDERED
*Strong organizational skills. *Demonstrated work experience in a fast paced, high volume work environment.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
*Office environment/no specific unusual physical or environmental demands.
 

**MEMBERS ONLY**SIGN UP NOW***., as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.

 

As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

 

**MEMBERS ONLY**SIGN UP NOW***. is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

 

REQ: 69517 

SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN

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