Senior Network/Computer Specialist VMware VDI Administrator Job

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Application Deadline: Wednesday, March 16, 2022

Salary & Benefits: Starting salary is based on the competency level and experience of the employee. The minimum salary, as defined in the career path matrix of the Salary Schedule for the developmental level is $47,561 and is $52,317 for the proficient level. Salaries may be offered up to 20% above the minimum for experience and/or education in excess of the minimum qualifications. Compensation package is comprised of many college paid benefits including health and life insurance, retirement, leave time, and tuition waivers for **MEMBERS ONLY**SIGN UP NOW***. and the University of Florida.

Classification: Full-time, Information Technology Personnel, Pay Grade C, Exempt.

Location: Northwest Campus, 3000 NW 83rd Street, Building K

The Senior Network/Computer Specialist administers VMware and VDI for all Campus Computer Labs and Classrooms. This positional also manages Microsoft Active Directory, virtual server systems.

*This is a fully funded, full-time Santa Fe position that will need to be renewed each year. If you have questions about interim vs non-interim full-time employment status, please contact Human Resources.

Responsibilities and duties include:
• Responsible for installing, configuring, and maintaining Horizon View in an Enterprise Setting.
• Architects, designs, and implements new VDI initiatives in VMware Horizon.
• Troubleshoot and support DEM, App Volumes, and complex end user issues within a VDI environment.
• Proficient use with monitoring tools and applications, specifically as it relates to VMware vSphere and Horizon View. (Ex. vROps)
• Performs activities that support user needs, including determining user rights & levels, conducting compatibility testing for new equipment, making system updates/ upgrades, troubleshooting systems equipment & connectivity issues, and scheduling & testing of update packages. Creating and maintenance of Virtual Images.
• Proven experience with software packaging and deployment. (SCCM/MECM)
• Implements Active Directory and Group Policy modifications
• Writes and maintains system documentation.
• Participates in special projects as needed in the Systems and Networking Services groups.
• Provide service excellence through courteous, informed, accessible and professional engagement.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Perform other duties as assigned.

Reports to: Manager, Systems and Datacenter
Job Requirements:
Required: Associate degree in Information Technology or related field and 3 years of previous, progressive, related experience or at least 5 years of completed education and related experienced is required. Experience with following programs and tools are required:
• VMware Horizon View, DEM, App Volumes, vSphere, ESXi, SCCM, JAMF
• RSAT: Active Directory, Group Policy Management.
• Servers for Microsoft Systems Center Configuration Manager.
• Current scripting technologies and ability to write scripts using PowerShell and other automation services.
• MacOS and Windows Desktop Operating Systems.

Preferred: Microsoft or VMware certifications are preferred.
• VMware Certified Professional – Desktop Management 2021 (VCP-DTM 2021)
• VMware Certified Advanced Professional – Desktop Management Design 2021 (VCAP-DTM Design 2021)
• Microsoft Certified: Windows Virtual Desktop Specialty
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Microsoft 365 Certified: Modern Desktop Administrator Associate

Other: A criminal background check will be conducted.

Knowledge, Skills and Abilities:
• Ability to work successfully in a multi-cultural environment.
• Able to effectively handle confidential and proprietary information.
• Analytical Aptitude & Problem Solving - able to analyze information, problems, situations, practices and/or procedures, collect and interpret data, reason logically, establish facts, identify and define existing and potential issues, recognize the interrelationships among elements, draw valid conclusions, develop recommendations, as well as alternative courses of action, select appropriate course, follow up, and evaluate.
• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
• Critical Thinking & Judgement - able to make well-reasoned, sensible, and timely decisions based on careful, objective review and informed analysis of available information, considerations, and other factors.
• Customer Service – ability to respond promptly and courteously to all questions from students and faculty in the lab, demonstrating patience and persistence when helping students with little or no computer skills.
• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
• Problem Solving – proven skills in identifying issues, determining their cause, developing creative solutions, and following through with implementing resolutions.
• Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
• Results Orientation – proven ability to set and exceed established targets.
• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
• Team Orientation & Interpersonal – highly motivated team player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.
• Independent work - able to work independently with limited supervision and able to self-motivate.
• This position must work well with students, faculty and staff at all levels within a diverse, multi-cultural, collaborative environment.

Application Process: All applicants must complete the SF Employment Application, submit a letter of intent, an up-to-date resume, as well as college transcripts through the job portal to be considered for this position. College transcripts are required for any college coursework. If you do not have college coursework, proof of high school completion or equivalent must be uploaded as unofficial transcripts. Unofficial transcripts are only accepted for review purposes, official transcripts are required prior to any offer of employment being made.
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Tuition Reimbursement
Company Profile:
**MEMBERS ONLY**SIGN UP NOW***. (SF) has been recognized as one of the top-rated community colleges in the United States. **MEMBERS ONLY**SIGN UP NOW***. is a comprehensive public college that offers a range of Bachelor’s degrees, Associate in Arts, Associate in Science and Associate in Applied Science degree options, as well as Certificate and Non-Degree programs. **MEMBERS ONLY**SIGN UP NOW***. is a student-centered institution with a commitment to open access, academic excellence, and cultural and ethnic diversity. A high quality of life, temperate climate, proximity to the University of Florida, diverse cultural events, and plentiful recreational opportunities make SF and Gainesville an ideal community to work and live.

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