HE Student Services Officer at Oldham College

Profile

HE Student Services Officer
**MEMBERS ONLY**SIGN UP NOW***.
Location:
Oldham
Salary:
£20,176 to £22,563 UCOG04
Hours:
Full Time
Contract Type:
Permanent
Placed On:
7th March 2022
Closes:
28th March 2022
Job Ref:
2020OC0237
Contractual hours
37   
Job description
**MEMBERS ONLY**SIGN UP NOW***. is a great career choice for ambitious professionals. With a “good” Ofsted rating, a Silver “TEF” assessment for our higher education provision, one of the best apprenticeship programmes in the region, excellent 16-18 results and truly outstanding GCSE English results, we are already a high performer. 
But we want to deliver much more than this.  Our ambition is to be “The Best Place to Learn and Work” and we have a clear Strategic Plan which sets out what this means and what we will do to deliver it.  We will keep on improving and innovating, and we are investing in new provision, new facilities and new technology. 
We expect a lot from you, so we want ambitious, open minded candidates, who are ready to give their best.  But we give a lot in return, from training to pensions, our own benefits package, and one of the best and most helpful group of colleagues you could ever wish to meet. That’s true, by the way – ask almost anyone who has been here. Or come and see for yourself. 
If you want to be outstanding, and want to help us achieve the same thing, then please apply.
We are looking for:
HE Student Services Officer
Salary- UCOG04 £20,176- £22,563
This is a very important role. 
Alun Francis, our Principal, says: “This is a very important appointment, the HE Student Services Team is central to our plans for the future, and we are looking for high calibre candidates.  We want people who love their profession, are committed to providing high quality support to students, colleagues and the wider college.  We are investing in the facilities, employer relationships and the skills and knowledge of our staff.  We are looking for people who will respond to this, love the learners and enjoy the challenges and benefits of working at **MEMBERS ONLY**SIGN UP NOW***.”.
**MEMBERS ONLY**SIGN UP NOW***. is a medium sized general further education college, with a turnover of almost £25m. It has one main campus in the centre of town, and this in the third phases of a £40m redevelopment which began in 2012.   Higher education is taught on a second, dedicated campus, a short walk away.   The College delivers a full range of work related education and training, including 16-18 programmes of study, T levels, apprenticeships, adult learning and higher education.  It has over 5000 full-time students and 600 undergraduates.   
The College is in the top quartile for 16-18 programmes of study and English GCSE resits, and in apprenticeship provision, but is the second highest performing provider Greater Manchester. The quality of its higher education provision is better than many established universities. 
Joining our Journey:
When you join our college, our colleagues have access to numerous benefits and facilities:  
Generous Pension Scheme  
Fantastic Staff Benefits and Rewards platform
Very generous holiday entitlement
Employee Assistance Scheme
Enhanced Maternity/Paternity provision
Staff Development days/week (Jan, July, Aug)
Free confidential counselling service
Staff recognition awards
Subsidised car parking
On-site Day Nursery
On-site hair and beauty salon and The Grange Theatre both offering staff discounts
The Role:
University Campus Oldham, the HE division of **MEMBERS ONLY**SIGN UP NOW***., is seeking a motivated individual to join the HE Student Services Team (HESS).  You will work closely with the HESS Team Leader, providing administrative support to a range of higher education courses delivered at the University in partnership with our awarding bodies.   
The successful candidate will need to be able to demonstrate a strong customer focus and understanding of what students and staff need, computing skills, with the ability to work to a high level of accuracy. To be successful in this role, you will need to be an individual who enjoys working independently and as part of a team. You will be working in a busy environment where there can be many interruptions and as such, we are looking for someone with good administration and organisational skills and strong multi-tasking skills, with the ability to switch frequently between systems and processes without losing accuracy or quality of work. Relevant administrative experience would be a distinct advantage.
A good team player, you will have proven administration experience, have an approachable and understanding manner and have an eye for detail.  Excellent verbal and written communication skills are essential as you will be in contact with a wide range of people. The ability to work well in a team is also vital and you may be expected to show flexibility to assist colleagues in other areas during busy times.
Further details including a Person Specification are included within the attached Job Description.
The role will require you to embed and work to the college’s values; working with Integrity, having Ambition to help our learners succeed and being Inclusive to learners and colleagues alike.
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