Global Engagement Office Manager and ELI Program Assistant

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Staff Vacancy Announcement
The
Global Engagement Office
invites applications for a
Global Engagement Office Manager and English Learning Institute Program Assistant
to join their team. The person assigned to this position is responsible for tasks in the Global Engagement Office and the English Language Institute, and will be responsible for interviewing, hiring, and supervision of student workers serving as front desk staff. Limited evening or weekend work may be required for special events.
Global Engagement
Report to the Senior International Officer & Executive Director of the Global Engagement Office
Oversee the operations and administrative support for the Global Engagement Office
Manage a wide range of complex administrative tasks, oversee daily office functions, and provide routine frontline contact with internal and external constituents
Assist in the development and implementation of programs and services that enhance the mission and goals of GEO
Draft internal and external correspondence, press releases, and marketing materials for GEO and its units
Develop and maintain GEO website
Coordinate departmental events which may require scheduling rooms, technology, catering, and collaboration with other University departments or offices
Prepare reports by collecting and analyzing data and other pertinent information
Attend and take minutes for regular GEO, International Council and other meetings as requested
Manage GeoBlue insurance issuance and billing
Manage transcription process for SRAS
Maintain confidentiality in the activities and matters of the SIO
Other duties as assigned by the SIO
English Language Institute
Assist with budget and administrative tasks, particularly for grants administration
Assist in writing grant applications and supporting materials that fund special language programs
Prepare enrollment reports and identify trends by comparing statistical reports from the previous quarter and the previous year
Update student records based on English language test scores
Assist in the creation and facilitation of workshops and information sessions at ELI orientation events
Handle logistical arrangements for the department by organizing meetings
Identify classroom needs and makes classroom reservations for each semester
Secure classrooms, computer labs, and other venues for exams, registration sessions, and events each semester
Prepare final certificates for each ELI student
Update all English Language Institute policies and procedures and ensures changes are reflected accurately
Update and maintain ELI website
Answer questions appropriately by telephone, walk-in, and email inquiries
Assist with special projects for the office as assigned
Upon completion of training, the incumbent will have developed working knowledge and ability in the following:
Ability to learn Banner for data viewing, collection, and entry
Ability to learn Submittable to track ELI applications
Ability to learn and use Moodle system for maintaining ELI student records
Successful completion of UM PI grants training
Basic supervisory skills for working with student employees and interns
Knowledge of current FERPA regulation and confidentiality requirements
Knowledge of University of Montana policies, procedures, practices, and resources
Knowledge of department and the duties performed by others in the unit
Knowledge of applicable federal and state regulations
Required Skills
Effective public relations, interpersonal, and communication skills, including the ability to work with diverse groups of individuals and provide positive professional customer service
Demonstrated basic knowledge of social media sites (Facebook, Instagram, etc.)
Ability to work effectively in a team environment
Ability to independently handle multiple work priorities and projects
Ability to handle conflicts and difficult situations in a timely and professional manner
Ability to problem solve and make sound decisions using good judgement, tact, and sensitivity and with proper treatment of confidential and sensitive information
Attention to detail and organizational skills
Demonstrated skills using MSOffice products, including Word and Excel, and ability to learn and operate new software systems
Demonstrated skill in business English, spelling, grammar, composition, proofreading and ability to create, compose, and edit complex materials
Demonstrated skill in gathering, analyzing, and interpreting statistical data
Ability to obtain and maintain a valid driver’s license in order to drive Enterprise vehicles for guest visits
Minimum Required Experience
High School diploma and two (2) years of experience or an equivalent combination of education and experience.
Preferred Qualifications
Bachelor’s degree
Experience/Interest in working with international students
Experience in supporting grants
About the Global Engagement Office
and UM
The Global Engagement Office (GEO) furthers the comprehensive internationalization strategy of **MEMBERS ONLY**SIGN UP NOW***. by promoting and providing international life-changing experiences and related educational opportunities. GEO advances the exchange of ideas and culture through advocacy, education, engagement, and service.
**MEMBERS ONLY**SIGN UP NOW***. is flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. **MEMBERS ONLY**SIGN UP NOW***. offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.
**MEMBERS ONLY**SIGN UP NOW***. is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action
: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always; partner with place; and proudly tell the UM story.
To learn more about **MEMBERS ONLY**SIGN UP NOW***., please visit the links below.
University of Montana
Video: Mission First, People Always
UM on YouTube
Position Details
Position Title:
Program Manager
Position Number:
079160
Department:
Global Engagement Office
Work Schedule:
Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, Limited evening or weekend work required, 12 months/year
Salary:
$18.35/hr
- Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan
, email the
Compensation Department
Union Affiliation:
FOCUS-MFPE
Probationary Period:
Six months minimum
Benefits Include
Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference
Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References:
References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing:
Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility:
All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

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