Associate Director Admissions

Profile

u003cpu003eu003cstrongu003eJob Overview: u003c/strongu003eu003c/pu003enu003cpu003eUnder the general guidance of the AVP, Admissions, the Associate Director, Admissions Operations oversees and administers Salesforce CRM for internal marketing, admissions, and IT users, as well as all prospective applicants. u0026nbsp;This role corresponds with prospective students and assists with on-campus, online, as well as off-campus recruiting events and is responsible for maintaining the applicant portal and integrity in process across all three of our campuses - Chicago, Online and Vancouver.u0026nbsp; The Associate Director, Admissions Operations provides thought-leadership to the university while leveraging industry knowledge and best practices to promote the mission and vision of the Admissions Department and the institution. Supports culture development and management efforts.u003c/pu003enu003cpu003eu003cstrongu003eu0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eEducation/Experience:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eBacheloru0027s degree required; Masteru0026rsquo;s degree preferred.u003c/liu003enu003cliu003eMinimum of three (3) years of professional experience, preferably in a sales or higher education environment with demonstrated skills and experience in customer service, sales, and team lead/training role.u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eu0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eCertifications/Licenses: u0026nbsp;N/Au003c/strongu003eu003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eK/S/Au003c/strongu003eu003c/pu003enu003culu003enu003cliu003eAbility to leverage influence to drive change and influence stakeholdersu003c/liu003enu003cliu003eAbility to consistently identify opportunities for improvement and make recommendations based on observationsu003c/liu003enu003cliu003eStrong demonstration of alignment with Adleru0026rsquo;s social justice mission and visionu003c/liu003enu003cliu003eStrong critical thinking, problem-solving and visioning acumenu003c/liu003enu003cliu003eAbility to proactively identify challenges and barriers to stated objective and employ assistance in addressing theseu003c/liu003enu003cliu003eStrong collaboration acumen and abilitiesu003c/liu003enu003cliu003eDemonstration of Emotional Intelligence and professional maturityu003c/liu003enu003cliu003eProficient and functional knowledge of MS Office (Work, Excel, PowerPoint, and Outlook)u003c/liu003enu003cliu003eProficient in SalesForce CRM capabilitiesu003c/liu003enu003cliu003eStrong research acumen and abilitiesu003c/liu003enu003cliu003eStrong communication acumen including written, oral, and listeningu003c/liu003enu003cliu003eExcellent communication and listening skills, extremely well organized and able to multi-task in a fast-paced environmentu003c/liu003enu003cliu003eStrong attention to detailu0026nbsp;u003c/liu003enu003cliu003eProfessional demeanor and strong customer-service orientationu0026nbsp;u003c/liu003enu003cliu003eAbility to exercise initiative as a critical member of a team and to work independently with high efficiency and productivityu0026nbsp;u003c/liu003enu003cliu003eExperience managing or maintaining CRM and process flowsu003c/liu003enu003cliu003eExcellent Microsoft Office (Outlook, Word, Excel, PowerPoint) skills and the ability to troubleshoot technology issues and learn new applications independentlyu0026nbsp;u003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eSupervision (if applicable):u0026nbsp; u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eu0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eEssential Duties u0026amp; Responsibilities: u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eu0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eDepartmental Management u0026amp; Supervisionu003c/strongu003eu003c/pu003enu003culu003enu003cliu003eMonitors admissions operations staff, including work study students, workflow, scheduling, and productivityu003c/liu003enu003cliu003eProcesses every lead and application document that comes in for all three campusesu003c/liu003enu003cliu003eProvides performance feedback to subordinates and identifies opportunities for reward and recognition programmingu003c/liu003enu003cliu003eAssist as needed in Event support, both on, off and virtual eventsu003c/liu003enu003cliu003eAssist with management and maintenance of admissions calendaru003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eMetric Management u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eGenerates admission report and interprets and analyzes consistent and ad hoc reports as a result of the management of departmental metricsu003c/liu003enu003cliu003eReviews and analyzes established departmental metrics including but not limited to: Inquiry to application/Start conversations by program/team/advisor, timing of admission decisions, etcu003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eDatabase (CRM) Management u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eManages and maintains all marketing, admissions and student portal usersu003c/liu003enu003cliu003eAnalyzes, creates and modifies current processes to ensure equity and consistency in processu003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eWork Environment (Physical Demands):u0026nbsp; u003c/strongu003eThe usual and customary methods of performing the jobs functions require the following physical demands: some lifting, carrying, pushing, and/or pulling and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment.u003c/pu003enu003cpu003eu003cstrongu003eUniversal Core Behaviors:u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eCommunication:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eEffectively expresses oneself in all oral and written communications.u003c/liu003enu003cliu003eExhibits good listening and comprehension skills.u003c/liu003enu003cliu003eKeeps others informed, as well as responds, in a timely manner.u003c/liu003enu003cliu003eDemonstrates match between words and actions.u003c/liu003enu003cliu003eResponds with tact, diplomacy, respect and composure when dealing with others.u003c/liu003enu003cliu003ePromotes the spirit and essence of the Schoolu0026rsquo;s Vision, Mission, Values and Key Strategies through both verbal and written communication.u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eu0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eTeamwork and Collaboration:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eCooperates with others toward the achievement of common goals.u003c/liu003enu003cliu003eSeeks consensus and win-win solutions to problems and conflicts.u003c/liu003enu003cliu003eContributes actively and participates fully in team initiatives.u003c/liu003enu003cliu003ePuts success of the team above own interests.u003c/liu003enu003cliu003eBuilds and maintains constructive work relationships.u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eu0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eResponsive to Change:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eSupports changes in the work environment.u003c/liu003enu003cliu003eDisplays a proactive, problem-solving approach toward work.u003c/liu003enu003cliu003eCommitted to life-long learning by continuously increasing skills, knowledge and effectiveness.u003c/liu003enu003cliu003eActively seeks and initiates creative and innovative solutions.u003c/liu003enu003cliu003eExercises sound, accurate and informed independent judgment when needed.u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eu0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eQuality-Driven and Accountable:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eResults-oriented and committed to quality through continuous process improvement.u003c/liu003enu003cliu003eEliminates ineffective activities and closes performance gaps.u003c/liu003enu003cliu003eAnticipates and responds to customer needs.u003c/liu003enu003cliu003eMonitors own performance, accept responsibility for actions and actively seeks feedback.u003c/liu003enu003cliu003eMeets deadlines and completes projects and activities in professional, timely manner.u003c/liu003enu003cliu003eSeeks opportunities to increase productivity and/or reduce costs while maintaining highest quality standards (fiscally responsible).u003c/liu003enu003c/ulu003enu003cpu003eu003cstrongu003eu0026nbsp;u003c/strongu003eu003c/pu003enu003cpu003eu003cstrongu003eSupport of Vision, Mission, Values, Key Strategies:u003c/strongu003eu003c/pu003enu003culu003enu003cliu003eSupports and models the Schoolu0026rsquo;s Values of: social interest, compassion, justice, respect for the individual, honors diversity and difference, intellectual rigor, optimism and collaboration.u003c/liu003enu003cliu003eArticulates the Schoolu0026rsquo;s Vision, Mission, and Key Strategies in a way to educate others.u003c/liu003enu003cliu003eDemonstrates active commitment in advancing the Schoolu0026rsquo;s Vision, Mission and Key Strategies.u003c/liu003enu003cliu003eExhibits personal integrity, honesty, zeal and compassion.u003c/liu003enu003cliu003eAligns work processes to advance the Schoolu0026rsquo;s strategic plan and key strategies.u003c/liu003enu003c/ulu003enu003cpu003eu0026nbsp;u003c/pu003enu003cpu003eu003cstrongu003eEqual Opportunity Employeru003c/strongu003eu003c/pu003enu003cpu003eu003cemu003eIt is the policy of Adler University that all persons are entitled to Equal Employment Opportunity (EEO) protection. The University does not discriminate against any individual for employment because of age, religion, race, color, gender, gender identity, sexual orientation, national origin, ancestry, marital status, physical or mental disability, military status (including unfavorable discharge from the military), or any other category protected by federal, state, or local law. u003c/emu003eu003c/pu003enu003cpu003eu003cemu003eu0026nbsp;u003c/emu003eu003c/pu003enu003cpu003eu003cemu003eAs part of the Adleru0027s equal employment opportunity policy, Adler will also take affirmative actionu0026nbsp;to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.u003c/emu003eu003c/pu003e,EqualOpportunityEmployerDescription:null,PayTransparencyPolicyStatement:null,MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:true,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:5b64ce7f-14b5-443e-344c-7e8db470f3bd,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2022-06-14T20:46:31.993Z},{JobBoardId:b809b751-42a6-bffa-f3ce-536e549e35d9,PublishedInternal:false,PublishedExternal:true,ExternalPostedDate:2022-06-14T20:46:31.993Z,InternalPostedDate:null}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null,Assessments:[],ApplicationId:null,CompensationAnnualMinimum:null,CompensationAnnualMaximum:null,CompensationHourlyMinimum:null,CompensationHourlyMaximum:null,CompensationCurrency:null});

Company info

Sign Up Now - EducationCrossing.com