Library User Services Assistant - Part-time Evening and Weekends

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Library User Services Assistant - Part-time Evening and Weekends
Category:
Library
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Department:
Library [LIB]
Locations:
Fairfield, CT
Posted:
Mar 27, 2023
Closes:
Open Until Filled
Type:
PT No Benefits
Position ID:
160476
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About **MEMBERS ONLY**SIGN UP NOW***.:
As the second-largest independent Catholic university in New England, and one of the fastest-growing private doctoral institutions in the U.S., **MEMBERS ONLY**SIGN UP NOW***. is a national leader in shaping higher education for the 21st century. SHU offers nearly 90 undergraduate, graduate, doctoral and certificate programs on its Fairfield, Conn., campus. Sacred Heart also has a campus in Dingle, Ireland, and offers online programs. More than 10,000 students attend the University's nine colleges and schools: Arts & Sciences; Communication, Media & the Arts; Social Work; Computer Science & Engineering; Health Professions; the Isabelle Farrington College of Education & Human Development; the Jack Welch College of Business & Technology; the Dr. Susan L. Davis, R.N., & Richard J. Henley College of Nursing; and St. Vincent's College. Sacred Heart stands out from other Catholic institutions as it was established and led by laity. The contemporary Catholic university is rooted in the rich Catholic intellectual tradition and the liberal arts, and at the same time cultivates students to be forward thinkers who enact change-in their own lives, professions and in their communities. The Princeton Review includes SHU in its Best 388 Colleges-2023 Edition, and Best Business Schools-2023 Edition. Sacred Heart is home to the award-winning, NPR-affiliated radio station, WSHU, a Division I athletics program and an impressive performing arts program that includes choir, band, dance and theatre. ****View SHU's Faculty Experts Here
Job Description:
The Library User Services assistant will oversee and as necessary perform library user services, in cooperation with reference librarians and the Manager of Public and User Services. They will supervise and train student assistants, assure the continuity of services and security in cooperation with other library staff. Normal working hours will be two evenings Monday - Thursday, 4pm to 9pm and one weekend day 10am - 3pm.
Responsibilities Include:
Oversees provision of the library user services. Manages library's circulation of tangible materials, including all circulation functions (check-in, check-out, renewals, holds, fines, tangible reserves, etc.) using the integrated library system, and oversees user services counter operations;
Oversees regular building census, patron counts, and group study usage counts;
Oversees or performs user services, including registration of users, problem resolution, photocopying, scanning, and printing problems, etc. with student library assistants;
Assures security of the building and collections, monitoring of security systems, etc., and working with Public Safety, security guards, and other library staff;
Oversees or performs management holds for tangible books and DVDs;
Assists users with locating materials and answering basic information requests during scheduled hours.;
Communicates and enforces library policies, rules, and procedures to all users;
Shares and overseas administration of check-out procedures for the group study rooms and;
Oversees management of tangible resources, including, shelving, shifting and other stack maintenance operations;
Assists the maintenance of print reserves & audiovisual collections as needed.
Shares the training and supervision of student assistants. Prepares student training materials, such the online SLA training guide;
Assists with scheduling of student hours and management of SLA absences;
Assists other library staff with evaluation of student library assistants.
Works varied schedules, mostly evenings and weekends, depending on operational needs and library schedule.
Other related duties as assigned.
Requirements:
Knowledge and Skills Needed:
Consistent customer-services orientation;
Excellent interpersonal skills and initiative dealing with library users and staff;
Confidence and consistency with supervision of undergraduate students
Moderate mechanical ability and patience with equipment (particularly printers);
Superior organizational skills;
Relevant library experience and supervisory experience preferred;
Bachelor's degree highly preferred.
Heavy public contact & light maintenance of equipment.
Works alone to maintain library services when operationally required.
Additional Information:
Statement of Personal & Organizational Responsibility for Inclusive Excellence
Inclusive Excellence is the recognition that our institution's success is dependent on how well we value, engage, and include the rich diversity of students, staff, faculty, administrators, alums, and surrounding community. It is a mastery of inclusion that fosters a consistent sense of belonging. Inclusive Excellence is aspirational and is the pillar that guides the mission, vision, and function of this unit.
To achieve Inclusive Excellence, our personal and organizational responsibilities are to:
Actively promote a collegial environment and consciously apply our mission and values to create a culture of inclusion and belonging; a safe space where all may thrive and succeed.
Participate in educational and developmental activities to increase awareness and competencies of issues related to diversity, equity, inclusion, and belonging; apply that understanding to guide your approach to all aspects of your job and the community as a whole.
Demonstrate that we are Stronger Together as described in the Office for Inclusive Excellence statements
Application Instructions:
Please apply online, faxes and emails will not be accepted. A cover letter is appreciated.
**MEMBERS ONLY**SIGN UP NOW***. is a space that respects and embraces differences, recognizes the unique contributions that individuals can make, and creates a community that maximizes the potential of all faculty and staff. As an equal opportunity employer, we encourage applications from qualified candidates who reflect the wider world in which we live.

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