Enterprise Applications Coordinator I

Profile

02/17/2022
Application Due:
03/22/2022
Category:
Programmer/Analyst
Department:
Management Information Systems
Location:
Santa Clarita, CA
Req No.:
CLA21-411
Deadline Date:
03/22/2022
Position Number: CLA21-411
**MEMBERS ONLY**SIGN UP NOW***.
Santa Clarita Community College District
announces an employment opportunity for
Enterprise Applications Coordinator I
A Full-Time Classified Represented Position
Review Date: March 22, 2022
This position is a high priority for our District for the 2021-2022 year and is contingent
upon continued available district, grant and state funding.
The Santa Clarita Community College District/**MEMBERS ONLY**SIGN UP NOW***. is seeking a full-time Enterprise Applications Coordinator I
in the Information Technology division.
Who We Are
The Santa Clarita Community District is committed to achieving educational equity
for all students. As presented in our District Strategic Plan, which focuses on Access,
Engagement, and Success, Equity, inclusion, and diversity are not goals in themselves,
but ideologies embedded in all actions and planning across all departments and functions
of our college and its two campuses. These areas of focus demonstrate a resolve to
focus on student success and confirm that we are at the forefront of change with integrated
planning efforts that both evolve and anticipate the needs of our students. We provide
students with a rich and dynamic learning experience that embraces differences - fostering
healthy inclusion through inquiry, shared dialogue and reflection to ensure that we
promote a sense of community, collegiality and cooperation. When you join our team
at the Santa Clarita Community College District, you can expect to be part of an inclusive,
creative, flexible, innovative and equity-focused community that engages students,
each other, and the community in scholarly inquiry, creative partnerships, and the
application of knowledge and success.
The College and the District
**MEMBERS ONLY**SIGN UP NOW***. is part of the Santa Clarita Community College District and
is designated as a Hispanic Serving Institution (HSI), enrolling approximately 32,000
students each academic year. **MEMBERS ONLY**SIGN UP NOW***. has a diverse student population
that reflects our focus on enhancing the educational attainment and economic well-being
of the community we proudly serve. Detailed information about our student population,
including data related to student success, can be found on the College of Canyons
Office of Institutional Research, Planning and Institutional Effectiveness (IRPIE)
website. Additionally, **MEMBERS ONLY**SIGN UP NOW***., was recently honored as a 2021 Bellwether
College Consortium award winner, was honored in 2018, 2019, and 2021 with the Champion
of Higher Education award, was ranked #1 in Los Angeles County during 2019 as the
best two-year college for adult learners, and is rated #1 in Los Angeles County for
completion rates by college-prepared students. It is distinguished as one of the top
transfer institutions in Los Angeles County.
Who We Want
We value the ability to serve students from a broad range of cultural heritages, socioeconomic
backgrounds, genders, abilities, and orientations. Therefore, we prioritize applicants
who demonstrate they understand the benefits diversity brings to a professional educational
community. The successful candidate must be an equity-minded individual committed
to collaborating with faculty, classified staff, administration, students and community
partners who share our commitment to closing equity gaps. The Santa Clarita Community
College District seeks leaders possessing a strong grounding in academic and student
services programs and a thorough understanding of the primary mission of the community
college. We seek employees that value mentorship and working in a collegial, collaborative
environment, who are conscientious risk takers and transformational leaders guided
by a commitment to helping all students achieve their educational goals.
BIG PICTURE RESPONSIBILITY:
Under the direction of the Executive Director, Enterprise Applications, serves as
the liaison between Enterprise Application users and the programming staff.  Assists
users in fully utilizing all services and system capabilities.  Develops an understanding
and knowledge of the core business and system processes, and supports and leads efforts
that require user involvement.   Plans, organizes and directs operations related to
projects and system issues of Enterprise Applications.  Performs project management
duties to ensure that projects are completed on time and meet high quality standards. 
Develops functional specifications that will be used by programming staff in developing
systems and programs, and for troubleshooting and researching problems related to
assigned application modules.  Leads users in decision-making tasks regarding codes,
parameters, policy/procedure changes, data conversion specifications, forms and reporting
needs.  Ensures that the interests and viewpoints of systems users and Enterprise
Applications staff are represented in projects and systems development discussion.
Provides training to users on Enterprise Application systems as needed. Performs other
duties as assigned.
ESSENTIAL DUTIES:
The duties listed below are intended only as illustrations of the various types of
work that may be performed. The omission of specific statements of duties does not
exclude them from the position if the work is similar, related or a logical assignment
to this class.
Coordinates projects and other assignments requiring a high level of responsibility
and independence from initial planning meetings through completion.
Communicates user interests and issues within Enterprise Applications.
Establishes and maintains effective communications between users and Enterprise Applications.
Maintains consistent level of user satisfaction through reliable service by Enterprise
Applications to the user community.
Liaises with District users to identify and define current and future project requirements,
scope, objectives, and timelines ensuring that users' needs are met.
Acts as the point of contact and communicates regular project and issue status to
all participants.
Creates detailed plans for projects, including schedule, duties of team members, project
goals, and project metrics.
Monitors project progress and system issues to ensure they remain on track, meet deadlines,
and develop according to plan and project goals.
Assigns and monitors daily tasks, work orders, and projects as well as creates reports
and updates for management, programming staff and users.
Assists with the maintenance of user accounts and security on the system.
Plans, coordinates and attends meetings, prepares necessary presentation materials,
documents and follows up on important actions and decisions from meetings, and distributes
minutes to team members.
Helps roll out new products and system features, as well as keep track of system defects.
Creates and maintains comprehensive documentation, plans and reports for projects,
procedures, and change management operations
Coordinates all activities (analysis, specification, systems acceptance criteria,
development, testing, training and documentation) associated with system customizations,
new systems development efforts and system issues.
Aids users in diagnosing and resolving problems associated with supported services.
Assists departments in their training and operation of new or modified programs, systems
or procedures.
Helps implement and maintain a project management tool to plan, track, and manage
development projects.
Performs other related duties as assigned.
MINIMUM QUALIFICATIONS:
Experience
Three (3) years increasingly-responsible full-time equivalent experience providing
user support services, customer relationship management experience and project management
experience.
Education
Education equivalent to an Associate's degree (60 semester units) from an accredited
institution (including trade school) which includes coursework in Computer Science,
Management Information Systems, Computer operations or a related field is required.
Two years direct experience in addition to that identified above may be substituted
for one year (30 units) of college.  Short-term workshops will not be accepted as
fulfilling any part of the education requirement.
DESIRABLE QUALIFICATIONS:
PMP Certification.
Programming experience within the last five years.
Experience with higher education information systems.
Knowledge of databases, their design or computer programming.
Experience in effectively coordinating multiple projects and competitive planning
efforts for new systems or systems enhancements.
Training or lead experience desirable.
DEMONSTRATED KNOWLEDGE AND ABILITIES:
Position requires knowledge of:
Project management - coordination, planning, and execution of system customizations,
new development and system issues.
Competency in Microsoft Office applications, including Word, Excel, Outlook and
Experience with project management tools (e.g. Jira, Trello, Microsoft Project).
Strong working knowledge of file sharing, storage and collaboration tools and processes,
including SharePoint, OneDrive, Teams, Zoom and Slack.
Strong knowledge and practical application of the software development life cycle
(SDLC), with industry standard best practice methodologies.
Ellucian's Colleague, Informer, and WebAdvisor administrative software desirable.
Position requires ability to:
Interact with others using tact, patience, courtesy and effective listening skills.
Effectively function in a setting with tight deadlines and a heavy workload.
Analyze data and situations, reason logically, draw valid conclusions and develop
effective solutions to system problems.
Participate in and direct complex studies.
Communicate effectively and tactfully in both written and oral form.
Establish and maintain cooperative working relationships with faculty, staff, trainees,
programming staff, and others connected in the performance of duties.
Ability to work effectively and demonstrate currency of knowledge with computers and
other forms of advanced technology utilized in providing high-quality services.
Demonstrate clear evidence of a sensitivity to and understanding of the diverse academic,
socioeconomic, cultural, disability and ethnic backgrounds of community college students,
staff and community.
Provide guidance, feedback, and encouragement for achieving goals.
Possess strong organization and time management skills and the ability to multitask
to manage daily activities and needs of users and programming team.
Maintain a positive demeanor and have the ability to work in a team environment. 
Provide strong customer relationship skills. 
Resolve large and complex issues in creative and efficient ways.
SALARY PLACEMENT:
Salary placement
will be on Range 40
of Classified Represented Salary Schedule B  ($5,729.00 - $9,657.00 per month). 
Initial salary step placement for new employees is customarily at step 1, 2, or 3
($5,729.00 / $6,072.00 / $6,420.00 per month
) of this 20-step salary range. 
Probationary period
for new Classified employees is six months. Work year
is 12 calendar months. The normal workweek
for this position is 40
hours. Paid holiday, discretionary, and sick time are provided. Ten vacation days
accrue during the first year of employment. A regular work schedule will be assigned, with the ability to occasionally work a
flexible schedule as needed with supervisor approval.
DISTRICT CLASSIFIED EMPLOYEE BENEFITS:
Full-time employees are provided with a diversified program that includes medical,
dental and vision insurance including dependent coverage, disability and life insurance
as well as Section 125 options.  These benefits commence on the first of the month
following date of hire. Professional development opportunities are provided to all
employees.  Educational incentive is available to eligible Classified Represented
and Confidential employees.
RETIREMENT: Classified employees contribute to the Public Employees' Retirement System
(PERS), a defined benefit retirement plan through the State of California.
PHYSICAL DEMANDS:
Sedentary position requires use of a computer and related equipment for extended periods
of time; frequently exerting 10 to 20 pounds of force to move objects; communicating
and providing information to others; work outside on all parts of the campus and in
varying weather conditions. In the event of an emergency, employees will be relied
upon to serve as emergency service workers. Incumbents may be exposed to occasional
contact with dissatisfied or abusive individuals; and travel from site-to-site.
CONDITIONS OF EMPLOYMENT:
Successful completion of background fingerprint clearance, pre-employment physical
examination (disabilities not related to the physical job will not affect the application
process) and TB screening.
Proof of eligibility to work in the United States and signing of loyalty oath per
government codes 3100-3109.
Meeting applicable eligibility requirements under CalPERS or CalSTRS if you are a
current or former member.
Board of Trustees approval.
Official, sealed transcripts are required upon offer of employment.
Position is contingent upon funding and is subject to change.
EQUAL EMPLOYMENT OPPORTUNITY:
Santa Clarita Community College District is an Equal Opportunity Employer.
The Santa Clarita Community College District is committed to employing qualified employees
who are dedicated to student learning and success. The Board recognizes that diversity
in the academic environment fosters awareness, promotes mutual understanding and respect,
and provides suitable role models for all students.  The Board is committed to hiring
and staff development processes that support the goals of equal opportunity and diversity,
and provide consideration for all qualified candidates. The District does not unlawfully
discriminate in providing educational or employment opportunities to any person on
the basis of race, color, religion, religious creed (including religious dress and
grooming practices), national origin, ancestry, citizenship, physical or mental disability,
medical condition (including cancer and genetic characteristics), genetic information,
marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical
conditions), gender, gender identity, gender expression, age (40 years and over),
sexual orientation, veteran and/or military status, protected medical leaves (requesting
or approved for leave under the Family and Medical Leave Act or the California Family
Rights Act), domestic violence victim status, political affiliation, and any other
status protected by state or federal law  or on the basis of these perceived characteristics,
or based on association with a person or group with one or more of these actual or
perceived characteristics.
Applicants who have disabilities may request that accommodations be made in order
to complete the selection process by contacting the Human Resources office directly
at (661) 362-3427.
ABOUT THE DISTRICT:
Innovative. Collaborative. Entrepreneurial. These characteristics not only define
**MEMBERS ONLY**SIGN UP NOW***., they are embodied by the faculty, staff and administrators
who make this college unique among the 116 California Community Colleges.
Established in 1969, **MEMBERS ONLY**SIGN UP NOW***. is among the fastest-growing colleges
in California and the nation. It is widely recognized as a model community college
for enhancing student access, success and equity. Its completion rates rank among
the highest in the state. The college has established a well-deserved reputation for
bolstering economic development and offering innovative career technical education
responsive to industry needs.
Guided by visionary leadership, the college serves a 367-square-mile area of northern
Los Angeles County that includes the dynamic, growing Santa Clarita Valley. A steady
influx of new residents and businesses creates a spirit of possibilities that inspires
the college to be flexible, creative and attuned to the community's evolving needs.
The growing diversity of the community is mirrored by the college, which qualifies
as a Latino-serving institution.
The college's influence in the community is best illustrated by the dozens of collaborative
partnerships it has forged with local school districts, government entities and service
organizations. Examples include the Performing Arts Center's K-12 Arts Education Outreach
initiative, which allows thousands of children to experience the arts each year, and
Academy of the Canyons, an early/middle college high school at the Valencia campus
that is ranked among the top 10 percent of high schools in the nation.
With campuses in Valencia and Canyon Country, the college offers 96 associate degree
programs, including 31 associate degree for transfer (AD-T) options, as well as 148
certificate programs. Classes are offered during traditional fall and spring semesters,
as well as shorter, intensive summer and winter sessions. Additional educational opportunities
exist at the University Center, whose four-year colleges and universities offer approximately
30 bachelor's, master's and doctoral degree programs, as well certificate and credential
programs.
Because of the college's commitment to meeting the needs of the community, local voters
have approved two bond measures valued at more than $470 million since 2001. The college
also secures substantial funds from the state and millions of dollars in grants each
year that allow new, cutting-edge programs to be developed and facilities built to
accommodate them.
Given its commitment to growth and innovation, **MEMBERS ONLY**SIGN UP NOW***. sets a new standard
for what a college can achieve. It is a vital cultural, educational and economic force
in the region. Join us to discover unexpected possibilities, the freedom to innovate
and an opportunity to shape the future.
APPLICATION AND SELECTION PROCESS:
Applicants are encouraged to complete their applications online at  ****. If you require assistance, please ****
or for the hearing impaired TTY/****.  Applicants may check the
status of their application online and may expect to be notified within approximately
4 - 5 weeks following the Review Date as to the status of their application.
All application materials must be uploaded online or received in the Human Resources
office by the end of the day on the Review Date in order to assure consideration for
this position. Postmark is not acceptable for this purpose.
Separate application materials must be submitted for each position applied for. Materials
submitted become property of the District and will not be returned, copied, or considered
for other openings.  The Human Resources office is located in the University Center,
Suite #360 at 26455 Rockwell Canyon Road, Santa Clarita, CA, 91355.
Your application is not complete until the following required materials have been
uploaded online or received by the Human Resources office:
Online District CLASSIFIED Application
Detailed resume
, which includes month/year dates of employment and descriptions of responsibilities
at each employer.
Letter of interest
(cover letter). In your letter, please address your qualifications and experience
as they pertain to the job duties and the abilities section of this announcement.
Copies of complete and legible college transcripts
clearly indicating all college units earned and any degree awarded. You can submit
unofficial copies of transcripts for application purposes. Copies of diplomas are
not acceptable in lieu of college transcripts. Official, sealed transcripts are required
upon offer of employment. Please see our website for the requirements for evaluation
of transcripts from foreign colleges or universities.
Confidential Recruitment Source Information (voluntary survey).
This is voluntary and is a part of the online applicant profile, separate from the
application.
Supplemental Questionnaire.
Please answer the following questions as part of your application packet. Do you possess education equivalent to an Associate's degree (60 semester units) or
higher from an accredited institution, which includes coursework in Computer Sciences,
Management Information Systems, Computer Operations, or a related field? If yes, list
your degree(s) and coursework, and please provide a legible copy of your college/university
transcript(s) in your online application packet. Copies of diplomas are not acceptable
in lieu of college transcripts. If not, and you are using additional years of work
experience in lieu of one year (30 semester units) of education, please clearly indicate
how you meet the minimum educational requirement through this additional work experience.
Please describe your increasingly responsible experience providing user support services,
customer relationship management experience, and project management. Include employer
name(s), position title(s), dates of employment, full-time or part-time status (including
number of hours per week), your roles and responsibilities. Please provide your total
years of full-time equivalent experience in this field.
Please describe your experience managing or coordinating information technology or
application projects. Please include project scope, budget, duration, composition
of project team, committees and workgroups involved. What communication did you prepare
to track project progress and issues? What is your experience creating project plans,
project goals and metrics? What project management software have you used?
How have you contributed to Software Development Life Cycle documents and activities
in past projects to build or change software application programs? What was your role
for each?
What is your process for communicating with other departments within the company?
Describe your rapport-building strategy. What is your communication style?
Please describe any experience you may have with higher education information systems.
Please describe your ability to work successfully in a multicultural environment.
Why do you want to work in this staff position at **MEMBERS ONLY**SIGN UP NOW***.?
Letters of reference
are optional.
Please note:
Skills evaluation of candidates for interview may be required.
Travel and relocation expenses are the responsibility of the applicant.
Hiring committees review all complete, qualified application packets. Possession of
the minimum qualifications does not guarantee an interview.
Experience generally refers to relevant paid experience. In some instances, unpaid
experience may be counted as experience towards meeting the minimum qualifications
or requirements for the position only if it entailed responsibilities substantially
similar to those of relevant paid positions in the field.  It is the applicant's responsibility
to provide sufficient information and details to the Human Resources office at the
time of submission of their application packet.  Details should include the organization,
contact name and contact information, start and end dates, hours per week, and a list
of relevant unpaid/volunteer duties or responsibilities performed.  Not all unpaid
experience may qualify.  Upon offer of employment, an applicant will be required to
obtain written verification(s) of any relevant unpaid/volunteer experience.
Current COC employees who are applying for this position: Please be aware that materials
from your personnel file are not included as part of the application file; therefore,
please provide the same requested application materials as any other applicant.
Please be aware that, should you be considered as a finalist for this position, reference
checks will include current supervisor(s).
Applicants are encouraged to apply online. If you need assistance with the application
process, ****
TTY/**** or visit our website at
****It is the applicant's responsibility to ensure that all application materials are
fully and correctly submitted. All materials submitted are for this position only
and become the property of the District.  Materials will not be returned, copied or
considered for other openings. Resumes may not be submitted in lieu of the official
application form.
The College is expecting to conduct initial interviews between the weeks of April
25, 2022 and May 2, 2022 and conduct final interviews between the weeks of May 2,
2022 and May 9, 2022. This is an estimated timeline, and is subject to change.
Interviews may be conducted in-person or remotely via Zoom.
Position is offered contingent on funding. We reserve the right to withdraw, extend
the filing date, reopen, or delay filling this position. Recruitment may continue
until the position is filled. 
This recruitment may be used for future vacancies.
Apply on Institution's Website
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