CLAVE Graduate Student Services Manager

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Posting Details
Position Title CLAVE Graduate Student Services Manager
Who we are:
National Louis is a 130 year old university that has been grounded in the values of innovation, access, and excellence from its inception. As an institution we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student focused community that is committed to continuous improvement and asks how do we become more student ready so that we may better serve our students. We believe that through education we are able to empower change and build healthy communities. Our community works hard in the service of students and supports one another like a family.
What we offer:
At National Louis University we offer our employees an innovative environment to work together and inspire the ideas that will make an impact. As our external environment changes, our employees are provided the opportunities and tools needed to grow both personally and professionally to remain successful.
NLU
employees and dependents are offered a wide range of benefits, including but not limited to, Health Insurance benefits, Retirement benefits, Paid Time Off and Educational Benefits.
Campus Chicago, IL - 122 S. Michigan Ave.
If other, please specify
Position Status Full Time
Schedule Details (if applicable)
What you will do:
Reporting to the
Director of the Centro de Excelencia at
NLU
, the
CLAVE
Graduate Student Services Manager
will be responsible for coordinating all program activities related to the the success of Latinx graduate students including recruitment, retention/graduation and career transition support. Working collaboratively with other departments, ensures highly effective, integrated support services contributing to academic and scholarly outcomes for Latinx graduate students. The incumbent is also responsible for advancing the goals and objectives of NLU's Promoting Postbaccalaureate Opportunities for Hispanic Americans (
PPOHA
) program, a grant from the Hispanic Serving Institutions Division of the Department of Education.
Outcomes:
Responsibilities and Outcomes
Provides overall strategic coordination and leadership to the
CLAVE
Graduate Student Institute overseeing daily operations that involve support for graduate students, working with key stakeholders in developing engaging programming that builds strong support networks for students. Incumbent will advance the activities of the
CLAVE
Graduate Student Institute that includes increase graduate students' professional networks, writing capacity, and financial and personal knowledge base.
Through partnership with graduate and professional programs, leads initiatives to recruit graduate Latinx and other underrepresented student populations.
Works with
CLAVE
Graduate Student Institute Faculty Associate Director and Writing Support Specialist to implement student support services for success in graduate level writing.
Manages the facilitation of marketing and provides administrative management for the
CLAVE
Fellowship Grant program, including coordination of mentorship and success of
CLAVE
graduate fellows.
Represents the University and actively participates in professional meetings and functions related to Hispanic Serving Institution matters advancing the institution's reputation as a Minority Serving Institution. Seeks out and successfully encourages partnership opportunities.
Functions as coach/mentor to graduate Latinx and underrepresented students connecting them with appropriate services to ensure academic, personal, and other forms of support. Coordinates placement of Fellows with mentor faculty, supports these faculty, and develops/implements culturally relevant training for students, faculty and staff.
Elevate campus-wide support for graduate student success by coordinating university-wide graduate orientation programs and advise graduate professional organization.
Your Competencies:
Qualifications, Skills and Competencies:
Master's Degree in Higher Education, Hispanic and/or Latin American Culture Studies, or closely related field
Bilingual in Spanish strongly preferred
1-3 years related work experience serving Latinx students in a Higher Education setting, required
Effective Project Management skills. Manages each stage of a project to ensure that commitments are met in a manner that is timely and within budget. Clearly defines roles and responsibilities, determines necessary resources, and monitors project performance through appropriate systems and procedures.
Track record for increasing enrollment and retention of Latinx and underrepresented students through creative programming, support, outreach, etc.
Effective leadership style. Models behaviors expected of others and inspires others to take on challenging projects and initiatives. Holds team accountable but provides support when needed
NLU
Inclusion Statement:
National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued. We are dedicated to fostering a culture where diversity, equity, and inclusion remain at the core of who we are. These are more than just words to us: they are truly a way of life for the
NLU
community. We recognize that differences in age, race, gender (identity and expression), nationality, sexual orientation, physical and intellectual ability, and background bring richness to our work environment. We affirm diverse perspectives, innovative contributions, and authentic presentations of self from every member within the
NLU
community. We believe inclusion is grounded in the actions we intentionally take each day. Our goal is to inspire and empower
NLU
employees and community members to cultivate an environment where we collectively focus on uplifting and advancing our institutional culture.
Posting Number STA950
Number of Vacancies 1
Open Until Filled No
Special Instructions Summary
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
Required Documents
Resume
Cover Letter
Optional Documents
Curriculum Vitae
Internal Posting Form (Internal Applicants Only)
Category
Social and Community Service Managers
Education
Bachelor's Degree
Experience
1 to 3 years
Job type
Full time
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