Sr. Community Marketing Manager Remote

Profile

If you thrive on understanding complex products and simplifying the understanding and adoption of it for various personas and users, this role is for you.The Splunk Community - a thriving group of passionate experts, engaged knowledge sharers and curious new users - is seeking a Sr Community Marketing Manager who is a strong storyteller and people connector who can build on a powerful user base to drive a new level of community engagement through content and education.Reporting to the Director of Community you will help us reach new users and help current users succeed in seeing value from Splunk.u00A0u00A0The Sr. Community Marketing Manager is a strategic role responsible for driving the growth and engagement of Splunk's education, onboarding and adoption content across its community channels. This individual will work closely with cross-functional teams to develop and execute marketing initiatives aimed at advancing the educational goals of Splunku2019s community.Key Responsibilities:Develop and implement a comprehensive community education marketing plan to increase customer engagement and loyalty.u00A0Collaborate with internal stakeholders to create onboarding, adoption and educational content that meets the needs of the community and supports Splunk customers in their journey with Splunk.Own the overall program GTM, channels and methods of reach to new users working closely with our programs team.Create and curate engaging content for community channels.Always have a finger on the pulse: analyze metrics and adjust strategies as needed to optimize results.Collaborate with the community team to create education opportunities for online and in-person community events.u00A0Track and report on community education marketing performance and provide insights to inform future initiatives.u00A0Create and maintain a content calendar that clearly communicates the content pipeline.u00A0Manage publication of all blog and knowledge content across Splunku2019s community platforms.u00A0Requirements:Bachelor's degree in marketing, education, or a related field. Understanding of product suites, user personas and community channels is a plus.5 years of experience in community marketing, with a strong understanding of product, solutions and use case-focused content development.Excellent communication, collaboration, and leadership skills.Proven experience creating and executing successful end-to-end marketing campaigns.Ability to report and analyze data and adjust strategies accordingly.Experience with community management software and social media management tools.Strong project management skills and ability to work on multiple projects simultaneously.Knowledge of Splunk's products and the technology industry is a plus.Note: Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location.u00A0 Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out below, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and benefits, and may be eligible for equity.Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off, an ESPP and much more! Learn more about our comprehensive benefits and wellbeing offering here.Base Pay Rangeu00A0SF Bay Area, Seattle Metro, and New York City Metro AreaBase Pay Range:u00A0 $152,000 - 209,000 per yearCalifornia (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and MassachusettsBase Pay Range:u00A0 $142,400 - 195,800 per yearAll other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.Base Pay Range:u00A0 $129,600 - 178,200 per year

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