Library Paraprofessional

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Job Description
Taylor Community Library seeks creative and enthusiastic candidates for Library Paraprofessional to present library events, provide technology support, answer research questions, and facilitate customer transactions. Paraprofessionals assist in maintaining an exciting lineup of educational activities for patrons from all walks of life. Paraprofessionals also help staff public service desks and create digital marketing materials to publicize library services in the community.
To be considered for this position, candidates must have an associate's or bachelor's degree in any field. Preference will be given to those with demonstrated experience in a customer service or educational setting, as well as an active interest in emerging technologies.
To apply, you must upload your resume along with a thoughtful cover letter indicating why you would be a good fit for this role.
POSITION SUMMARY
Plan, facilitate, and document events for library users of all ages; provide helpful, friendly customer service to patrons; create marketing materials using digital content creation tools; provide research and technology support to the public.
ESSENTIAL JOB FUNCTIONS
Plan, implement, and document a broad range of educational events, exhibits, and presentations
Create publicity materials including print materials, digital signage, and posts for official social media platforms in coordination with other staff
Answer research questions and find appropriate materials to satisfy user queries
Provide technology support and instruction for library users, including the use of eBooks, downloadable audio, and databases
Assist users in operating desktop computers, scanners, printers, fax machines, photocopiers, tablets, and smartphones
Conduct customer service transactions (both in-person and via telephone) including checking in/out materials, updating patron account information, issuing library cards, placing holds, requesting interlibrary loans, and renewing items
Perform accurate data entry in the library catalog
Update the library website
Compile statistics for regular reports
Handle cash responsibly
Maintain strict confidentiality and accuracy as it relates to user records
Supervise volunteer activities
Order library supplies when needed staying within budget.
Link audio-visual material and other mediums.
Work with Braille and Talking Books Librarian to provide services.
Assist other library staff in providing technology assistance to users.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by the Librarian to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift, handle, and carry library materials, equipment, and supplies at a minimum of 20 pounds constantly and up to 50 pounds occasionally.
Constantly stand and exert well-paced mobility for period up to one (1) hour in length.
Bend, kneel, stoop, reach, and squat on a frequent basis to retrieve and shelve library materials.
See close, distance, peripherally, and have the ability to adjust focus to observe library user and staff behavior.
Read a diverse amount of printed and computer material.
Communicate effectively and listen attentively to library users, coworkers, and management speaking quietly or in hushed tones.
Project voice when presenting at large group events.
Coordination necessary to operate computers and office equipment with push-buttons and/or touch screens.
Work hours necessary to operate and manage day-to-day business and to accomplish short and long-term goals. Required to work mornings, evenings, weekends, and holidays.
CERTIFICATES, LICENSES, REGISTRATIONS
Library of Michigan Certification Level 3 Permanent Professional Certificate preferred.
EDUCATION and/or EXPERIENCE
Bachelor's Degree required.
2 years' experience in a public library preferred.
2 years' experience in a library belonging to The Library Network cooperative preferred.
Experience with CARL.X integrated library system preferred.
COMMUNICATION SKILLS
Plan, organize, supervise, advise, and train employees.
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Write routine reports and correspondence.
Promote library events and services to the community through public presentations.
Speak tactfully and effectively before library users, staff, and elected officials, in one-on-one situations and small or large classroom or educational settings.
Establish and maintain effective and harmonious working relationships with employees, other agencies, and the general public, including local and statewide agencies and organizations serving libraries.
Substantial skills related to the organization of people, processes and tools in a public library setting.
Communicate effectively, verbally and in writing.
Ability to follow written and verbal communications.
Negotiating skills.
Exercise independent judgment and maintain confidentiality.
Ability to concentrate on a task despite numerous interruptions.
Possess strong leadership and motivational skills.
MATHEMATICAL SKILLS
Prepare, develop, and implement budgets.
Monitor and approve expenditures.
Administer gifts, state and federal money.
Perform addition, subtraction, division, and multiplication.
REASONING ABILITY
Remain calm in a fast-paced customer-service oriented environment, assisting a diverse blend of people.
Thorough knowledge of current trends and developments in the library field, as well as management principles and practices.
Knowledge of supervision, training, and staff utilization principles.
Solve practical problems in a variety of situations.
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
WAGES & BENEFITS
Hourly, non-exempt, at-will employment status.
Medical, dental, vision, defined contribution, and paid time off provided.
The **MEMBERS ONLY**SIGN UP NOW***. is an Equal Opportunity Employer
Job Address
Taylor
Michigan
United States
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Employer:
**MEMBERS ONLY**SIGN UP NOW***., MI
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About **MEMBERS ONLY**SIGN UP NOW***.
Welcome to Taylor, MI, the capital of the Downriver Detroit area and the Center of Opportunity. Explore Taylor is the City's newest website where we hope to help connect residents of the community with local businesses, educational institutions, organizations, and entertainment.
We house a complete cross-section of available housing, from new, high-end subdivisions and golf course living, to starter homes in beautiful, affordable safe neighborhoods. A bustling community of over 60,000 residents, we are perfectly located, just minutes away from important freeways and main arteries, Detroit Metropolitan Airport, Downtown Detroit and even Ontario, Canada. 
Taylor is a business hub that includes multiple industrial parks and cutting-edge corporations, recent economic upswings have created great place making opportunities throughout our wonderful community, paced by the Eureka Way! retail and entertainment corridor, one of Michigan's most sought-after investment addresses. The corridor is home to one of the Detroit area's finest suburban malls, Southland Center, along with a new, high-tech movie theater, new restaurants and retailers. Coming in 2017 is the all-new Trader's Point, anchored by Menards, which will include more new large and small retailers on an 80-plus-acre site. A new La-Z-Boy location is locating right across the street, adding to the excitement that has brought brands like Cinemark, Primanti Bros, Famous Dave's, Panera and many others together along Eureka Way!
Taylor is a great place to live and work, or just visit. We are Taylor-made for you. Our community not only boasts comfortable neighborhoods, but also outstanding golf, parks and recreation and outstanding educational opportunities. This combination allows Taylor's residents and/or visitors to live, work, shop and play, within a convenient 24 square miles.
Welcome again to Explore Taylor, and enjoy yourself in our beautiful community.
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