Dir Career Coach/ER Connec

Profile

Work type:
Full Time Administrative
Location:
Muncie, IN
Categories:
Workforce Alignment
General Description of Position:
The Program Manager is responsible for the fulfillment of programming, and services to meet the needs of business, industry, non-profit organizations, and the general public. Work collaboratively with Ivy Tech Employer Consultants, Campus Chancellors, Vice Chancellors, program chairs and faculty to successfully implement metrics tied to employers, employees and College outcomes and ensure services and products exceed customer and College expectations.
Major Responsibilities:
Design, assist in or assign the development of training, programs, and services for contract or customized training, and for open enrollment courses.
Identify, hire, and manage appropriate faculty and staff for fulfillment of courses and programs.
Work closely with the Business Office, Academic Affairs, Testing Center, Student Success and Student Services personnel, e.g., Admissions, Advisors, deans and faculty, to ensure quality programming and collaboration in program development and future course offerings.
Coordinate with department assistants and work with other College departments to ensure timely execution of programs; for example, Finance for invoicing of contracts, bookstore for materials ordering, etc.
Ensure all project documentation is accurate and maintained including utilizing the standard terms and conditions and statewide contract templates.
Ensure that arrangements are made for appropriate facilities, materials, and equipment necessary for the delivery of services.
Work with Marketing to create materials and market programs and services.
Work with areas of CareerLink to ensure employer and student work and learn information is captured and recorded (e.g. employer and student evaluations).
Maintain records of projects and other student/employer information in customer (CRM) and student management system (e.g. Salesforce, Banner, contract CSM) to track and provide reports in a timely manner; including grades and certifications earned.
Establish, maintain, and cultivate positive, collaborative partnerships with employers and other key partners like Department of Workforce Development.
Participate in training and professional development as needed.
Responsible for monitoring the use of division funds for program delivery.
This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.
Minimum Qualifications:
Associate degree required; Bachelor’s degree preferred.
A minimum of two (2) years related experience in business industry, training, or a related activity with financial acumen.
Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.
Demonstrated skills and abilities to concurrently manage numerous tasks, some with conflicting priorities required.
Must have excellent oral and written communication, interpersonal, and organizational skills.
Must be able and willing to travel to and from campuses and professional development activities.
Must have intermediate knowledge of Microsoft Office Products.
Preferred Qualifications:
Other Requirements:
Work Hours:
Hiring Range:
Team Ivy Referral:
Special Instructions to Applicants:
Advertised:
21 Apr 2023
US Eastern Daylight Time
Applications close:
12 May 2023
US Eastern Daylight Time

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