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SUPERVISOR-DENIAL MANAGEMENT RESOLUTION

Location
Chattanooga, TN, United States

Posted on
Dec 13, 2017

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SUPERVISOR-DENIAL MANAGEMENT RESOLUTION (Mountain Managment) Full-Time (P000107657)','Full-time','Director/Manager/Supervisor','1st','1st','80','80','None','None','TENNESSEE-CHATTANOOGA-MOUNTAIN MANAGEMENT OFFICE','','!*!Job Summary/Purpose:
The incumbent is responsible for planning, supervising and evaluating the daily operations of the assigned business office/revenue cycle function(s) in accordance with established business objectives and applicable regulatory requirements.  The Supervisor continuously monitors work queue volumes and productivity as well as the accuracy and timeliness of work results to ensure compliance with internal policies/procedures and customer satisfaction standards.  Work is also strongly focused on developing and maintaining strong relationships with clinic leadership/staff and providers to foster effective two-way communication/feedback and provide guidance/training to improve revenue cycle processes and results.
 
Responsibilities include:
1.   Supervising assigned staff (e.g. hiring, training, scheduling and evaluating) engaged in activities related to  resolving, monitoring, and appealing claim denials received from third party payers:
2.   Serving as critical conduit/liaison with various internal departments/external payers to coordinate and/or troubleshoot various revenue cycle-related issues
3.   Applying solid critical thinking skills to troubleshooting, problem-solving, resolving errors/problems and appropriate escalation of issues to higher-level management
4.   Identifying opportunities to streamline current operations, implementing approved procedural/process changes, and maintaining/updating guidelines, tools and related materials specific to assigned revenue cycle function. 
 ','!*!Education:

High school diploma or equivalent is required
Graduate from a post-high school program in medical billing or other business-related field is preferred.
 
 
Experience:

Three years of revenue cycle or related work experience that demonstrates attainment of the requisite job knowledge and abilities.
 
Additional Responsibilities:
Demonstrates a commitment to service, hospital values and professionalism through appropriate conduct and demeanor at all times.

Adheres to and exhibits our core values: Reverence: Profound respect and awe for all of creation, the foundation that shapes spirituality, our relationships with others and our journey to God.Integrity: Moral wholeness, soundness, fidelity, trust, truthfulness in all we do.Compassion: Solidarity with one another, capacity to enter into another's joy and sorrow.Excellence: Preeminent performance, becoming the benchmark, putting forth our personal and professional best.
Maintains confidentiality and protects sensitive data at all times.
Adheres to organizational and department specific safety standards and guidelines.
Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, visitors, staff and the broader health care community.
Catholic Health Initiatives and its organizations are Equal Opportunity Employers
 
NOTICE
This position requires a criminal background check.  Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

 ','We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.','2017-R0142147','CHI Memorial','SUPERVISOR-DENIAL MANAGEMENT RESOLUTION (Mountain Managment) Full-Time (P000107657)

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