Location
Sunnyvale, CA, United States
Posted on
Oct 28, 2016
Profile
HP ESP Technical Instructor
Sunnyvale, CA
The Instructor educates and trains new and existing users (Customers, Partners, and internal employees) on the functionality of Fortify products. Ensures consistent high quality training and education of customers through lectures, demonstrations, and guidance in hands-on exercises.
Responsibilities:
Prepares training materials and conducts classes to effectively communicate features and functionality of HP ESP Fortify products
Tailors on-site classes to meet client requirements
Enhances customer satisfaction at HP ESP education centers by proactively working with and relating customer feedback to the training administration, marketing, and training facility maintenance
Responds to inquiries from managers about customer participation, progress, and achievement in HP ESP training.
Notifies course owners of any technical inaccuracies or incompleteness in training materials/documentation
Designs course outlines, gathering supporting technical documentation and developing course workbooks and trainer notes
Support development of eLearning courses
Maintains one's own professional development; including continuous learning of new HP ESP products/technologies, and communicates experiences and solutions to fellow colleagues and customers
Travel required 50-75%.
Qualifications
Qualifications:
Fortify product experience – Implementation, Consulting and/or training
Programming C , .Net and Java
A minimum of 5 years as an Instructor
A minimum of 1-2 years teaching experience, preferably in Enterprise Security, advanced software applications, databases, or programming
Excellent instructing skills
Excellent oral and written communication in English and a second language (Spanish, Portuguese or French preferred)
Ability to communicate product features
Ability to work effectively with customers from different cultural groups
Ability to summarize a broad amount of information into key points
Motivational skills
Technical Security Certifications is a plus
Education:
• Bachelor's degree in technical field
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