Program Manager Graduate School

Profile

The
Graduate School
invites applications for a
Program Manager
to join their team. This position has duties related to University of Montana (UM) graduation coordination, reception responsibilities, accounting/budgeting, project management, and program management of Interdisciplinary Studies, Master's and Doctoral programs, and will assist with providing functional supervision to student workers (including training responsibilities) as needed.
This position’s primary responsibilities and essential duties include:
University of Montana (UM) Graduations Coordination
Receive and organize graduation applications from students from all departments.
Keep applications organized and track progress of graduation applications for all applicants.
Conduct a degree audit, which includes developing an intimate knowledge of degree requirements for all programs and ensuring all applicants have completed these requirements.
Maintain Microsoft Access database tracking graduation requirements.
Award degrees in Banner and provide the Registrar’s office complete and accurate graduation lists in a timely manner.
Gain a high level of understanding of complex policies and procedures and be able to explain them to students, staff, and faculty.
Maintain strict confidentiality and work on projects independently adhering to University of Montana, Graduate School and departmental policies and procedures.
Establish effective working relationships and communicate with a diverse audience.
Knowledge of or ability to learn the UM Library’s Scholarwork’s system and Proquest used for uploading theses/dissertations.
Strategic planning, development of short- and long-term goals, and oversight of graduation process.
Plan, organize and teach campus-wide training workshops for faculty, staff and students on the graduation process.
Reception Responsibilities
Assist all visitors in the office.
Provide excellent customer service, have the ability to multi-task on an on-going basis, provide excellent public relations, including the ability to establish and maintain effective working relationships and communicate with a diverse audience.
Knowledge of or the ability to learn University of Montana policies and procedures related to financial aid, registration, business services, human resources, and various other departments.
Knowledge of standard office procedures and use of standard office equipment.
Demonstrate the ability to establish and maintain effective working relationships.
Researches, resolves problems, gathers facts and data to make informed decisions while, exercising sound judgment, and maintaining a professional personable demeanor.
Knowledge and skill in advanced Word processing, spreadsheets, database, and web based software.
Process TA/RA contracts.
Assist admissions coordinator – gain knowledge of admissions process and be able to admit students in Banner system.
Schedule meetings for the Dean and co-workers.
Prepare travel paperwork.
Accounting/Budgeting
Reconcile and resolve bookkeeping transactions by working with fund accountants to resolve errors.
Identify errors and devise solutions.
Maintain, monitor, and reconcile varied federal or university accounting variables; including state, designated, grant and auxiliary funding.
Knowledge of or ability to learn departmental, university, state and federal rules and regulations governing record keeping and budgeting.
Project Management
Assist with developing protocol and documenting policies for the implementation of systems used to increase efficiencies and performance.
Meet planned timelines for accomplishing systems implementations.
Collaborate with campus representation to outline processes and expectations and to gather business requirements.
Communicate deliverables and timelines regularly to stakeholders
Program Management of Interdisciplinary Studies Master's and Doctoral Programs
Work with the program director to communicate policies and help maintain compliance, collect data and produce an annual report.
Conduct meetings and gatherings for Interdisciplinary students.
Track academic progress of interdisciplinary students.
Collect all admissions materials and present a complete file to the admissions committee.
Upon completion of training, the incumbent will have developed working knowledge of:
UM graduate programs, their policies, and graduation requirements and the ability to communicate this with other employees and students.
UM financial aid, registration, human resources and business services policies and procedures and the ability to communicate this with other employees and students.
Teaching/Research assistant contracts and the policies and procedures regarding the contracts.
The graduate admissions application process and the ability to assist with processing applications.
Required Skills
Exceptional customer service skills
Ability to prioritize multiple tasks in a deadline driven environment
Knowledge of standard office procedures and equipment
Excellent interpersonal skills
Problem solving abilities
Knowledge of Microsoft Office Suite (Word, Outlook, Excel, Access)
Knowledge of document imaging software (Scanner software, Adobe Acrobat professional, Adobe reader)
Experience with database software.
Ability to adhere to strict deadlines
Excellent teamwork and flexibility
Ability to work with a diverse customer base
Preferred Qualifications
Experience with Banner
Experience working with Cascade
Experience with social media / communications
Accounting experience
Graduations experience
Experience with training people
Ability to assist in implementation of new systems.
Experience in project management
About the Graduate School
and UM
The mission of the Graduate School is to improve and advance graduate education at **MEMBERS ONLY**SIGN UP NOW***. to train the next generation of scholars and to enable generation of new knowledge that will contribute to the scientific, economic and cultural needs of the state, the nation and the global community in the 21st century. The Graduate School carries out its mission through student advocacy, promotion of diversity and inclusivity, promotion of research, and development of dynamic, synergistic paths for education.
**MEMBERS ONLY**SIGN UP NOW***. is flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. **MEMBERS ONLY**SIGN UP NOW***. offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.
**MEMBERS ONLY**SIGN UP NOW***. is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action
: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always; partner with place; and proudly tell the UM story.
To learn more about **MEMBERS ONLY**SIGN UP NOW***., Missoula, and the State of Montana, please visit the links below.
University of Montana
Video: Mission First, People Always
UM on YouTube
Visit Montana
Position Details
Position Title:
Program Manager
Position Number:
NEW
Department:
Graduate School
Work Schedule:
Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year
Salary:
$18.35/hr
–
Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan
, email the
Compensation Department
Union Affiliation:
FOCUS-MFPE
Probationary Period:
Six months minimum
Benefits Include
Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference
Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References:
References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing:
Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility:
All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

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