Student Advice Manager - Disability

Profile

Description:
The role sits within the Disability Services team which is part of the wider Student Service department. Through this team and the Student Hub, we are streamlining access to support for students, delivering a service that allows students to receive specialist advice and skills, which is easy to find and access, both online and on campus. Supporting disabled students is a key priority for the University and we are focused on providing support throughout the student journey to ensure successful academic outcomes. You will be responsible for managing the delivery and development of the Disability Services team, in providing high quality guidance and advice to students and staff at the University. The role will manage a small caseload of disabled students and maintain an excellent relationship with the Faculties and other departments regarding the dissemination and implementation of disability-related support and development of inclusive practice. You will ensures students and University staff receive responsive, accurate and clear advice both digitally and in-person in relation to queries about support for disabled students. We are looking for someone with significant experience of supporting disabled students to lead our Disability Services team within Student Services. You will have knowledge of disabilities in a higher education context, ideally with a professional qualification relevant to disabilities, and you will be passionate about using technology to enhance a service offering, with experience of developing a service and a commitment to evaluating services and work practices to ensure continuous improvement. You will be line managing a team of Disability Advisors and Specialist Study Skills Advisors so experience of leading and motivating a team is essential. You will also be expected to lead on projects and manage a case load so the ability to self-manage and prioritise is crucial. Be part of a transformation of the student experience at the University of Plymouth, in a beautiful part of the country, where you can really make a difference. The past 24 months have seen the University redesign our student support and administration services, through creating a new 'Academic Registry' department. As part of establishing this new directorate, we are excited to be reshaping student support services, including a new Student Advice and Hub team which comprises of Disability Services, Specialist Study Skills, International Student Advice, Student Funding Advice and our front-of-house Student Hub. Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement. For an informal discussion to find out more about the role then please contact Claire Chinnock by email ****. This is a full-time position working 37 hours per week on a permanent basis. Flexible working options including job share will be considered. Interviews are likely to take place week commencing Monday 18th October 2021 and you will be notified if you have been shortlisted or not. We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities. A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategicvision, andwill adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated. Please note, due to the COVID-19 pandemic the University is currently implementing a number of safety measures as per Government advice therefore the successful applicant may be required to work from home in the first instance. The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity and adoption leave please visit our Equality, Diversity and Inclusion webpages We particularly welcome applicants from under-represented groups at the University of Plymouth, such as BAME/BIPOC and LGBT . Job Description
Region:
Location:
Plymouth
Salary:
£35,326 to £40,927 per annum - Grade 7
Package:
Permanent, Full-time
Contractual hours:
37
Basis:
Supporting disabled
students is a key priority for the University and we are focused on providing support throughout the student journey to ensure successful academic outcomes. You will be responsible for managing the delivery and development of the Disability Services team, in providing high quality guidance and advice to students and staff at the University. The role will manage a small caseload of disabled students and maintain an excellent relationship with the Faculties and other departments regarding the dissemination and implementation of disability-related support and development of inclusive practice. You will ensures students and University staff receive responsive, accurate and clear advice both digitally and in-person in relation to queries about support for disabled students.
We are looking for someone with significant experience of supporting disabled students to lead our Disability Services team within Student Services. You will have knowledge of disabilities in a higher education context, ideally with a professional qualification relevant to disabilities, and you will be passionate about using technology to enhance a service offering, with experience of developing a service and a commitment to evaluating services and work practices to ensure continuous improvement.
You will be line managing a team of Disability Advisors and Specialist Study Skills Advisors so experience of leading and motivating a team is essential. You will also be expected to lead on projects and manage a case load so the ability to self-manage and prioritise is crucial.
Be part of a transformation of the student experience at the University of Plymouth, in a beautiful part of the country, where you can really make a difference. The past 24 months have seen the University redesign our student support and administration services, through creating a new 'Academic Registry' department. As part of establishing this new directorate, we are excited to be reshaping student support services, including a new Student Advice and Hub team which comprises of Disability Services, Specialist Study Skills, International Student Advice, Student Funding Advice and our front-of-house Student Hub.
Please demonstrate how you meet the essential criteria outlined in the knowledge, qualifications, training and experience elements of the job description in your supporting statement.
For an informal discussion to find out more about the role then please contact Claire Chinnock by email ****
This is a full-time position working 37 hours per week on a permanent basis.
Flexible working options including job share will be considered.
Interviews are likely to take place week commencing Monday 18
th
October 2021 and you will be notified if you have been shortlisted or not.
We offer a competitive salary package and a generous pension and holiday scheme. We also offer a range of other benefits, including ongoing development opportunities.
A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.
Please note, due to the COVID-19 pandemic the University is currently implementing a number of safety measures as per Government advice therefore the successful applicant may be required to work from home in the first instance.
The University of Plymouth is a diverse, welcoming community where everyone makes a difference and is encouraged to bring their whole selves to work. To find out more about our inclusive community, initiatives such as Athena Swan and the Race Equality Charter and our range of benefits / support mechanisms such as flexible working, staff networks and enhanced maternity, paternity and adoption leave please visit our Equality, Diversity and Inclusion webpages
We particularly welcome applicants from under-represented groups at the University of Plymouth, such as BAME/BIPOC and LGBT .
Job Description
A8080
£35,326 to £40,927 per annum - Grade 7
35326
35326
40927
Professional/Support Services
Sun, 26 Sep 2021 00:00:00 GMT
Plymouth
Permanent, Full-time
37
Thu, 26 Aug 2021 00:00:00 GMT

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