Admissions Officer at Northeastern University London

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Admissions Officer
**MEMBERS ONLY**SIGN UP NOW***.
Job Description
Location:
Devon House, London & Hybrid
Benefits:
Generous benefits package including 25 days holiday allowance pro rata (excl. Bank holidays), group life assurance, group income protection, pension schemes and private healthcare (optional)
Start:
Monday 4th September 2023
Join our friendly, dynamic and rapidly growing admissions team at **MEMBERS ONLY**SIGN UP NOW***.. Enjoy hybrid working in state-of-the-art offices and a campus with spectacular riverside and marina views in central London.
Following the creation of exciting new degree programmes at the University, and exponential growth in applications, we are recruiting additional Admissions Officers to join the team. The post holders will be based in St Katharine Docks at the new NU London campus based on the river next to the Iconic Tower Bridge, and will be campus based at least three days a week.
You’ll be working as part of the broader Marketing, Admissions, Student Recruitment & Visa Compliance team (MARV), which is a friendly, supportive and professional directorate within **MEMBERS ONLY**SIGN UP NOW***., with a focus on supporting students during the pre-enrolment stage of their journey.
Reporting to the Head of Admissions, the post holders will assist with the end-to-end admissions process for applications, from first **** and 2022).
Small by design, **MEMBERS ONLY**SIGN UP NOW***. offers a vibrant community delivering broad and academically rigorous degree programmes, designed to equip graduates with the combination of skills and knowledge that are increasingly desired by organisations, employers and society.
**MEMBERS ONLY**SIGN UP NOW***. is part of Northeastern University’s Global Campus Network. Ranked 44th in the USA, Northeastern has campuses in Arlington, Boston, Charlotte, Miami, Oakland, San Jose, and Seattle in the USA, and Toronto and Vancouver in Canada.
Duties and Responsibilities
To process and manage admissions applications, via the CommonApp, direct, and UCAS, in conjunction with colleagues in the admissions team and academic faculty.
To undertake a range of applicant support activities, including telephone call campaigns, emails, web chats, and personal consultations.
To undertake admissions-focused presentations and other recruitment-related activities, including providing guidance on writing personal statements, submitting competitive applications, etc.
To offer high-quality customer service to all applicants, at all stages of the application process.
Liaise with applicants and their nominated advisers or family, to guide them through the application process, ensuring that they have all the information they require regarding the process, programmes and the College.
To ensure all student recruitment/admissions practices comply with all current internal and external admissions and quality assurance policies.
To manage student data in compliance with GDPR.
To gather applicants’ references and supporting documents.
Liaise with other members of the team and academics, to ensure prompt and complete academic consideration of each applicant.
To liaise with the Registrar, academics and external stakeholders to ascertain recognition of prior learning where required.
Track decisions on whether to interview, arrange interviews, support applicants on interview day and coordinate post-interview feedback.
To provide support to the team with internal recruitment events, such as - Open Days/Taster Days, interview days, etc.
To undertake any other duties commensurate with the level of responsibility of this post, for which the post holder has the necessary experience and/or training.
To provide support to the Visa & Compliance Team with the relevant checks prior to enrolment.
Person specification criteria (essential / desirable)
Ability to work as part of a team and independently (E)
Excellent written and oral communication skills (E)
Well-developed organisational skills and time management skills, including the ability to prioritise and manage workload (E)
Ability to empathise and develop rapport with individuals applying to the university (E)
Diplomatic influencing and relationship-building skills, to work with others and to convert initial enquiries into successful enrolments (E)
A high level of attention to detail and accuracy (E)
Knowledge and understanding of UK Higher Education and an intrinsic belief in the value of Higher Education (E)
Knowledge of the UCAS application process (E)
Knowledge of admissions in a UK university (E)
Experience of working with customers face-to-face, digitally and over the phone (E)
Experience presenting and conducting telephone campaigns (D)
Recent experience of processing Tier 4 applications and applying the UKVI regulations, including checking applicants’ documentation (D)
Application process
Applications should be made via the ‘Apply’
button above by 20.00
on 30 June 2023
. Please reference your application to “AO0523”
. Participation in the equal opportunities section is encouraged, but voluntary.
Applications are welcome from all sections of the community and will be judged on merit alone. Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
Location:
London
Salary:
£30,000 to £33,500 depending on experience
Hours:
Full Time
Contract Type:
Permanent
Placed On:
1st June 2023
Closes:
30th June 2023
Job Ref:
AO0523
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