Assessment Assistant -Lead Proctor

Profile

Work type:
Full Time Hourly
Location:
Terre Haute, IN
Categories:
Administrative/Professional, Office/Clerical, Student Affairs/Student Services
General Description of Position:
Under lsupervision, coordinates and oversees day-to-day administration and proctoring a range of certification and academic exams both on campus and virtually. Provide appropriate proctoring services for both Ivy Tech students and non-Ivy Tech candidates according to required protocols and guidelines. The position will work closely with the Assistant Director of Assessment to maintain currency (certified proctor) in skills and procedures.
Major Responsibilities:
Provide certification, assessment, and distance education exam administration according to designated proctor policies and procedures.
Complete all required proctor and employee training and stay current with exam protocol changes.
Become certified in virtual proctoring. Must have required internet connection and the ability to work from home when required.
Provide limited hardware and software troubleshooting, including calls to instructors or vendor technical support services when problems arise.
Maintain accurate records of all assessment services provided and supply this information to appropriate college offices on a timely basis.
Adjust testing procedures for individuals according to documentation provided by the DSS Coordinator prior to testing session.
Assist with scheduling testing center activity.
Maintain inventory of certification testing materials, vouchers, score units, etc.
Develop and maintain excellent working relationships with testing vendors.
Help develop and maintain procedures for the Testing Center.
Help with training new proctors and providing updated training as procedures change.
Help maintain voucher inventory and document voucher usage.
Assist in overseeing Distance Education and Make Up testing forms and procedures including communication with faculty and students.
Manage the day-to-day workings of the center in the absence of the Testing Services Manager.
Be willing to work flexible and expanded hours when the need arises and during heavy volume testing.
Other related or appropriate duties as required.
Minimum Qualifications:
Associates Degree
Must be able to travel to sites to administer tests, therefore must have and maintain a valid driver’s license, and be insurable under the college authorized driver criteria.
Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students, employees and clients and which every individual feels respected and valued.
Must exhibit excellent interpersonal communication, telephone, confidentiality, and customer service skills.
Must be able to maintain confidentiality of records and information.
Excellent word processing and spreadsheet computing skills in Microsoft Office and Google Workspace are required.
Requires the ability to interpret and understand complex assessment instructions, to use problem solving techniques as they arise and to reason to make decisions.
Must have the ability to work a flexible schedule, including some Saturdays.
Preferred Qualifications:
Bachelor’s Degree
Prior experience in testing services
Other Requirements:
Position requires sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the College students and employees.
Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome
Work Hours:
This position will work various hours in the testing center, may include evening and weekends.
Hiring Range:
$32,200
Team Ivy Referral:
Special Instructions to Applicants:
Advertised:
09 Jun 2023
US Eastern Daylight Time
Applications close:

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