Director of Student Services College of Humanities and Sciences

Profile

Campus-Only Recruitment
Only current UM Employees* are eligible.
*Open to all employee types including Temporary Staff and Student Employees
The
College of Humanities and Sciences
invites applications for a
Director of Student Success
. The Director will coordinate student success services for the College of Humanities and Sciences including advising, recruitment, retention, and scholarship management. This position will collaborate with the Director of Career Success to promote internships, experiential learning, and career development. H&S is home to 20 units with approximately 3,000 undergraduate students and 500 graduate students.
The Director oversees the H&S Advising Center, with nine (9) professional academic advisors, supervising all of the advising staff within the Center. The Director represents the Dean’s office in matters of undergraduate and graduate affairs, representing the College on University committees as needed. The Director is responsible for developing advising materials, recruitment & retention materials, policies and initiatives for the College as needed and is responsible for developing and implementing undergraduate advising protocols for the College. The Director is responsible for independently solving existing and prospective student advising questions and problems. The Director serves as the Dean’s designee for reviewing a variety of registration and graduation processes including graduation appeals, academic reinstatement, late drop/add/change requests, and retroactive withdrawals. The Director works collaboratively with the Humanities & Sciences Director of Career Success. The position oversees the administration of all College of Humanities and Sciences scholarships. The position requires the ability to independently problem solve a variety of complex issues.
**MEMBERS ONLY**SIGN UP NOW***. is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always; partner with place; and proudly tell the UM story.
Required Qualifications
Bachelor's degree plus five (5) years of related experience including an advising background.
A strong understanding of higher education.
A strong understanding of the College of Humanities and Sciences.
Experience with advising software; direct experience at **MEMBERS ONLY**SIGN UP NOW***. preferred.
Excellent interpersonal and crisis management skills, positive attitude, ability to work independently or as part of a team, to remain calm and professional in all situations, and to work independently, efficiently, and accurately in stressful situations with frequent interruptions.
Excellent oral and written communication skills, including ability to write and present information and reports.
Advanced knowledge of office management techniques, administrative practices and procedures, business terminology, and Business English.
Knowledge in the use of computer software programs for word processing (MS Word), spreadsheets, (MS Excel), computerized calendars and e-mail (MS Outlook).
Advanced knowledge of standard office equipment, including fax machines, copiers, scanners, printers, and multiline phones.
Preferred Qualifications:
Master’s degree, substantial professional experience, or both
Knowledge of University-level advising policies and procedures.
Knowledge of University-level scholarship procedures.
Advising experience at **MEMBERS ONLY**SIGN UP NOW***..
Knowledge of University advising and scholarship software such as Banner, InfoGriz, Cyberbear, Degree Works, Docusign, and Navigate.
Position Details
Position is full-time, 1.0 FTE, MUS Contract and includes a comprehensive and competitive benefits package
including Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
About UM
and the
College of Humanities and Sciences
**MEMBERS ONLY**SIGN UP NOW***. is flagship, research institution with more than 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere.
The largest and most broadly based academic unit of the University, Humanities & Sciences is the intellectual core of **MEMBERS ONLY**SIGN UP NOW***.. We fulfill the central purpose for which the University was chartered in 1893: to provide a liberal education and integrated knowledge of the humanities and the sciences.
The mission of H&S is to pursue academic excellence by providing unique educational experiences through integration of the liberal arts, graduate study, and professional training with international and interdisciplinary emphases.
To learn more about **MEMBERS ONLY**SIGN UP NOW***., please visit the links below.
University of Montana
University Highlights
Criminal Background Investigation is required prior to Offer of Employment.
In accordance with University policy, finalists for this position will be subject to criminal background investigations.
ADA/EOE/AA/Veteran's Preference.
Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law.
References
*References not listed on the application materials may be contacted; notice may be provided to the applicant.
Testing
Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions.
E mployment Eligibility.
All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Company info

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