Senior Student Progress Manager at University of Essex

Profile

Senior Student Progress Manager
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- Academic Section
Location:
Colchester
Salary:
£42,149 to £50,296 per annum
Hours:
Full Time
Contract Type:
Permanent
Placed On:
9th March 2022
Closes:
27th March 2022
Job Ref:
REQ05740
The Academic Section is part of the University's Professional Services and is headed by the Academic Registrar. The Section is responsible for managing all aspects of student and academic administration and plays a central role in delivering the University's commitment to excellence in education across the institution. 
Duties of the Role
This is a leadership opportunity for a senior, professional and enthusiastic individual to lead and manage the Student Progress Team, developing policy and practice, and ensuring effective management of student casework and the student record.
This is an exciting opportunity to provide leadership for a key aspect of the academic life of the University that has a direct impact on the student experience. Supported by a team of managers, you will be responsible for the implementation, development and review of policy and process across a range of student procedures including appeals, complaints, student conduct, academic misconduct, student engagement and fitness to practise. You will lead on improvements and developments covering student casework, student engagement and the student record. The role will involve effective partnership working with a wide range of internal stakeholders, as well as keeping informed of sector developments. You will ensure that the team contributes to the overall goal of supporting student success and delivering an excellent student experience.
You will be a manager with a successful track record of leading and managing teams, and of service delivery and enhancement. You will have experience both of policy development and implementation; and of operational delivery of services.
Full details of the role can be found in the job description.
Qualifications and skills required
You will have leadership and organisational skills and will have a track record of managing effectively across a range of responsibilities and multiple priorities, in a fast-paced environment. You will be a clear thinker and able to provide authoritative advice across a range of policy areas.
Your professional experience will enable you to provide effective management support and leadership to a team that develops and applies policy and processes to individual student cases, and you will lead and advise on complex cases. You will bring a perspective that is focused on supporting individual students, and ensuring that the work of the team contributes to creating a safe and inclusive University community and supports student success.
You will have a proven ability to lead and motivate individuals and teams and will be an excellent communicator. Your excellent interpersonal skills will enable you to establish productive working relationships with a wide range of people.
At the **MEMBERS ONLY**SIGN UP NOW***., internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.
Please use the 'Apply' button to read further information about this role including the full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role. You will also find details of how to make your application here.
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