Student Financial Services Coordinator

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Position ID:

152395

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About Seattle Pacific University:

Founded in 1891, Seattle Pacific University has a long and distinguished history in Christian higher education. Located just minutes from downtown Seattle, SPU seeks to be a premier Christian University fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community. Seattle Pacific University seeks applicants committed to its Christian mission.

Diversity Statement

As part of our mission of cultural engagement, SPU is committed to building an excellent and diverse staff and faculty. Diversity is an ethos that is inseparable from our Christian faith. At SPU, we recognize diversity as a basic feature of God's creation and a core theme of the gospel. At the heart of our mission-centered commitment to becoming a more diverse community is a desire to represent the breadth of God's kingdom more fully.

We strive to become a workplace of choice and to recruit, develop, and retain faculty and staff who can embrace, value, and engage differences with humility and care. We invite you to join us on our journey by starting a career at SPU! Learn more about SPU's commitment to diversity

and opportunities

for our employees to deepen their capacity to serve our increasingly diverse student body.

Seattle Pacific University provides reasonable accommodation to applicants. If you need a reasonable accommodation for any portion of the application or hiring process please contact the Human Resources Department at (206)281-2809, or email hr@spu.edu

. Notification must be given at least five (5) working days before the accommodation is needed.

Job Description:

General Summary:

Do you enjoy working with finances and helping people achieve their educational goals? This position works with students and families to explain their account balances and financial aid awards. A key-player in our 18-person office, the SFS Coordinator role encompasses a balance of assisting students and their families, while also working with student account processes and having a deep knowledge of all things related to student accounts, student employment, and financial aid. You are the face of our office and make a daily difference in how students experience the intricacies of paying for college.

Job Duties:

Ensures compliance by understanding, applying, and effectively communicating to students and parents federal, state, and institutional regulations that govern financial aid.

Manages and becomes the expert and contact for processes related to student accounts and financial aid.

Provides compassionate guidance and support to students and families as they navigate paying for college. This could include the financial aid process, and other questions surrounding the financial aspects of going to school.

Processes transactions with high attention to detail and accuracy in a timely manner.

Engages in proactive communication with past due students for delinquent accounts, administering and monitoring payment plans.

Creates a welcoming, inclusive and equitable environment while working with people from diverse cultural and socio-economic backgrounds. Treats each person as a unique individual, honoring of wherever they come from.

Requirements:

Associates Degree or equivalent experience required. Bachelor's degree preferred.

Understanding and interest in customer service.

Excellent written and verbal communication skills.

Ability to work within structure and deadlines.

Demonstrated computer skills, including Microsoft Office software.

Team oriented.

Ability to multi-task.

Additional Information:

Position will remain open until filled.

Currently a partial hybrid remote schedule is available, employee must reside in WA state.

The department is hiring for two positions and is eager to welcome and train up their next Student Financial Services Coordinators.

Salary: $43,000 - $45,500 DOE

This is a full time position with excellent benefits. SPU pays the employee premium for medical, dental, and vision insurance. SPU makes contributions to an employee HSA account and to a retirement account after one year of eligibility in the plan. Tuition discount program available for the employee and qualified immediate family members.

Application Instructions:

Please submit a cover letter and resume along with the online application.

Please note: All SPU employees are required to be fully vaccinated against COVID-19 and to submit documentary proof of vaccination unless an exception applies. For more information, see SPU's Vaccination Requirements FAQs webpage

Company info

Seattle Pacific University
Website : http://www.spu.edu