Front Desk amp Fitness Center Monitor 03 Student 2 Positions

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Front Desk & Fitness Center Monitor (03 Student) 2 Positions

Category:

Student

Subscribe:

Locations:

Worcester, MA

Posted:

May 1, 2023

Closes:

Open Until Filled

Type:

PT No Benefits

Position ID:

161775

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About Worcester State University:

WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.

Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about

Job Description:

TITLE :

Front Desk & Fitness Center Monitor

DEPARTMENT :

Athletics & Wellness

SUPERVISOR :

Dean Bowen

SSTA APPROVER:

Dean Bowen

SCHEDULE:

Varies seven days a week

Hourly Pay Rate:

Minimum wage

General Statement of Duties:

Monitors will assist with the operation of the Wellness Center as it relates to the facility spaces, programs and events.

Responsibilities:

1. Supervise/ oversee the Wellness/Fitness Center activities, participants and equipment usage.

2. Provide a friendly, upbeat and customer/member experience at all times including when responding to questions, concerns, and suggestions whether in person, phone or email.

3. Manage the membership management system including identification, completion of waiver/forms, and payment from participants/members when applicable through Innosoft Fusion.

4. Maintain equipment inventories and report any safety or maintenance needs via Google Forms.

5. Clean, disinfect and re-rack all equipment as scheduled with documentation.

6. Maintain organization of all weights and equipment as needed.

7. Conduct facility walk-throughs every 25-30 minutes recording occupancies via Google Forms and proactively enforce policies and procedures to all.

8. Open/close the facility, rooms, venues according to proper procedures and scheduling based on Live25.

9. Educate users and enforce policies/protocols regarding safe and proper usage of the equipment/facility.

10. Manage the equipment rental process, including its proper use/ return in union with Innosoft Fusion.

11. Respond to, and follow, all emergency procedures and prepare incident and injury reports.

12. Manage group exercise class and golf simulator tee time reservations with Innosoft Fusion.

13. Assist with facility set up and breakdown during competition and/or rental of spaces.

14. Maintain positive and enthusiastic relationship with students, faculty, staff and members.

15. Escort internal and external visitors to appropriate spaces, to also include providing tours of facility.

16. Communicate with visiting teams with pre-arrival information to ensure a smooth competition.

17. Utilize When to Work employee scheduling software; providing availability, trades/drops, verifying schedules and communication through the group text.

18. Assist with office oriented tasks during shifts.

19. Monitors may be switched to another station at any time by the supervisor-on-duty.

20. Attend all mandatory staff meetings and workshops.

21. Performs other duties as assigned.

Requirements:

Required Qualifications:

Be enrolled as a student at Worcester State University, and check your WSU email daily.

Knowledge of Wellness/Fitness Center policies.

Excellent communication and customer service skills.

Be able to work independently and with a team in a fast paced environment.

Excellent oral and written communication skills.

Preferred Qualifications:

CPR/AED certification.

Additional Information:

Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community.

*This position is available for WSU students only*

Hourly Rate:

$15.00

Application Instructions:

Students must apply online.

*This position is for WSU students only.*

Company info

Worcester State University
Website : http://www.worcester.edu