Student Progress Officer at University of Essex

Profile

Student Progress Officer
**MEMBERS ONLY**SIGN UP NOW***.
- Academic Section
Location:
Colchester
Salary:
£27,116 to £30,497 per annum
Hours:
Full Time
Contract Type:
Permanent
Placed On:
14th March 2022
Closes:
27th March 2022
Job Ref:
REQ05753
Student Progress Officer
We are looking for an efficient and professional individual to fulfil the role of Student Progress Officer. The successful candidate will have strong administrative and organisational skills, excellent attention to detail and a commitment to high standards, as well as excellent interpersonal and communication skills. You will
have a commitment to supporting student success and will lead on student casework, providing advice on policy and procedure.
Department
The post is located in the Student Progress Team, which is part of the Academic Section. The Student Progress Team oversees the policy, processes and systems that underpin the student lifecycle and the completion of a University award, from the point of registration to graduation and beyond, ensuring excellence in service provision to students, academic staff and faculties, departments and schools. The team manages the student record and student progression, including policy and processes relating to academic offences, academic appeals, fitness to practise, student engagement, student complaints, student conduct, and disclosure and barring checks.
Duties of the Role
Working as part of a team, the Student Progress Officer will co-ordinate academic student case work: ensuring that students receive a fair and efficient service; and that the University complies with internal and external policies. You will also play a key role in providing advice to students and staff, and contribute to policy review.
This role is campus based but partial home-working can be accommodated. Travel will occasionally be required to other campuses.
Skills and qualifications required
You will be a confident IT user with significant and recent administrative experience of working in higher education student administration or an equivalent context. You will have excellent communication and interpersonal skills as well as the ability to work well as part of a team, to work accurately and to remain calm under pressure.
At the **MEMBERS ONLY**SIGN UP NOW***., internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.
To support this commitment we have our
Global Forum
, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based
Faith Centre
, which hosts regular services, meetings and events organised by our chaplains and faith representatives.
Please use the 'Apply' button to read further information about this role including the full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role. You will also find details of how to make your application here.
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