Education Support Adm

Profile

Education Support Administrator
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- Education and Student Support
Location:
Penryn
Salary:
The starting salary will be from £21,686 on Grade D, depending on qualifications and experience
Hours:
Full Time
Contract Type:
Permanent
Placed On:
14th March 2022
Closes:
28th March 2022
Job Ref:
U34025
This full-time post is available immediately on a permanent basis at our Penryn Campus.
This role offers the opportunity for hybrid working – some time on campus and some from home.
About the role
We have an exciting opportunity for a full-time Education Support Administrator to join our Education Support Team,
working
in the Penryn Hub team. All applicants should have the ability to be able to work from home (with a stable Wi-Fi connection) and on the Penryn Campus as required.
The Education and Student Support (ESS) Directorate provides all of the key administration and education support activities that underpin the student experience from Fresher's week to Graduation. This role is within the Education Support team which provides the core and critical operational support for teaching administration and support for delivery of taught undergraduate programmes. A particular focus for this role will involve working closely with assessment management systems and identifying areas for system development and improvement.
About you
You will have experience of managing projects in Higher Education and of working collaboratively and proactively in a team to deliver multiple objectives and high service standards. We are looking for someone with excellent organisational, IT and communication skills, as well as someone who is capable of analysing complex data to produce evidence-based recommendations.
You will be expected to provide specialist administrative support and act as a first/named point of contact for internal and external stakeholders. You will work effectively and flexibly within a wider administrative team in a busy environment to deliver an excellent, customer focussed and seamless service. You will promote the consistent and correct application of processes, systems and codes of practice ensuring compliance with internal and external regulation. The role requires a flexible individual with strong communication skills, administrative experience in Higher Education with excellent attention to detail and the ability to manage a diverse work load.   
Please ensure you read the Job Description and Person Specification for full details of this role.
Our Equality, Diversity and Inclusion Commitment
With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.
Why our staff love working here
Flexible working
opportunities
39 days
annual leave
 (including bank holidays)
Actively
inclusive
organisation ensuring equality and fairness for all
Leading
parental leave
initiatives
Multiple
wellbeing
and health initiatives for staff
Sustainability
and the environment being at the heart of what we do
Beautiful campus environment when working from either
Exeter or Penryn
Inspiring
research
that really makes a difference to the world
Further information
Please contact Terri Stoddern ( ****
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