University Program Specialist Events amp Engagement

Profile

02/18/2022
Category:
Development and Fundraising
; 1
Conference and Events Administration
Classification Title:
University Program Specialist
Location
Boone, NC
Job Category:
2
Position Number:
095661
Department:
Donor Engagement & University Events - 540800
Description of University
**MEMBERS ONLY**SIGN UP NOW***., in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls about 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
Minimum Qualifications
Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. 
All degrees must be received from appropriately accredited institutions.
Essential Job Functions
The Program Specialist
plays an essential role in creating first impressions for a wide variety of constituents, including, University and community leaders, high level donors, alumni and friends. This role serves as a key member of the  Engagement & Events team within the Office of the Chancellor, directly supporting the Executive Director of Donor Engagement & University Events as a permanent staff position responsible for a wide range of duties contributing to the department's success. 
Responsibilities include, but are not limited to:
Accountable for the efficient and cohesive operations of the Events Office and the central liaison to all departments and areas managed by the Executive Director - including App Catering, Grandview space, and Campus AV services.   
Strong attention to detail and confidentiality are critical.  
Prepare presentations, agendas, confidential briefings and reports for internal and external engagements, including community events and regular events for executive leadership.
Manage multiple calendars including the Executive Director's and special events.
Provide organizational support to the University Commencement Committee including meeting minutes, time lines, and special projects.
Manage travel arrangements and reimbursements, p-card reconciliations, work orders, purchasing of supplies, and other responsibilities as assigned.
Provide onsite event support when requested, maintaining University protocol, organization, timing and event etiquette.
Manage day-to-day HR functions for the division.
Budget management: Review and analyze budget information with the Budget Officer and make recommendations as needed.
On site event support as needed.
Knowledge, Skills, & Abilities Required for this Position
Strong written and oral communication skills especially in customer service.
Ability to set and prioritize goals and manage multiple projects in their entirety. 
Proficiency in the Microsoft Office and Google environment.
Highly organized including demonstrated time management abilities.
Ability to travel and work non-standard hours, including early mornings, evenings, and weekends with a valid driver's license and reliable transportation.
Preferred Qualifications
Bachelor's degree in communications, hospitality management, liberal arts, business, human sciences, nonprofit management or a related field.
Minimum of four years of full-time professional experience in donor/customer relations, project management, or executive level support.
Expert level Google Suite and Microsoft experience.
Knowledge of higher education and the hospitality industry.
Type of Position:
Permanent Full-Time
Staff/Non-Faculty:
Staff/Non-Faculty
Appointment Type:
1.0
Work Schedule/Hours
Mon-Fri, 8:00-5:00 pm, with non-standard hours required including early mornings, nights, and weekends. Occasional travel outside the local area.
Number of Hours Per Week:
40
Number of Months Per Year:
12
Mandatory Staff:
No
Physical Demands of Position
The range of physical demands for this position is broad. The position requires desk work and also time on the feet to assist at events. The position also requires light to medium lifting (up to 30 pounds) related to event management and daily office duties. All duties to be performed with or without reasonable accommodations.
Overall Competency Level
Advanced
Salary Grade Equivalency
GN12
Anticipated Hiring Range
$48,000 - $52,000
Required Functional Competencies to Successfully Perform Job Duties.
Program/Project Administration:
Ability to manage several and/or multi-faceted program(s) or project(s) in their entirety or several. Ability to lead and facilitate teams, workgroups or assigned staff. Ability to conduct research and development. Ability to take initiative in strategic planning and change management efforts. Ability to develop, implement and evaluate program(s)/project(s). Ability to establish goals and objectives of program(s)/project(s). Ability to set appropriate deadlines. Ability to plan and assign work of others. Ability to identify organizational needs and relevant business improvement processes. Ability to ensure compliance with program standards. Ability to make final technical decisions. Ability to oversee grant and contract pre- and post-award agreements, reporting and compliance with standards. Ability to advocate/represent the university in negotiations.  
Communication & Marketing:
Ability to cultivate professional relationships with all levels of the program/organization, internal and external. Ability to take the initiative in difficult situations. Ability to encourage others in complex and sensitive situations to reach a mutually agreeable resolution that achieves business goals and maintains positive work relationships across the organization. Ability to coordinate and manage communication efforts conveying difficult, crucial, and/or controversial decisions. Ability to oversee marketing and public relations strategies and functions. Ability to coordinate staff development and training/education programs including core training, specialized one-time training events, continuing education, and related programs.
Information Analysis/Decision Making:
Ability to analyze business operations and/or financial statements for overall program administration. Ability to develop initiatives to meet program/project needs and objectives. Ability to assess and resolve unprecedented problems that require research and review of policy and procedures for the program or assigned components. Ability to resolves problems or compliance issues, based on delegated authority.
Posting Date:
02/17/2022
Closing Date
02/27/2022
Competency Level Statement
If no applicants apply who meet the required competencies, then management may consider other applicants at a lower competency level.
Special Instructions to Applicants
Please attach required documents:
Cover Letter
Resume
List a minimum of 3 professional references in the application or attach a List of References with Contact Information
Search Chair Name
Margaret McCoy
Search Chair Email
****
Disability Accommodation Information
Individuals with disabilities may request accommodations in the application process by contacting Maranda Maxey, Director &
ADA
/504 Coordinator, at 828-262-3056 or ****
Applicant Pool Preference
External (Post on the Web)
AA/EEO Statement
**MEMBERS ONLY**SIGN UP NOW***. is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Important Contacts:
Director of Human Resources/
EEO
Officer
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
****
Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
****
ADA
/504 Coordinator & Office of Disability Resources Director
Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056
****
Diversity and Inclusion at Appalachian
We at **MEMBERS ONLY**SIGN UP NOW***. are committed to diversity, equity, and inclusive excellence both locally and globally.
We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.
We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.
Background Check Statement
Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.
Eligibility for Employment
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.
Quick Link
****Posting Number
201501804P
**MEMBERS ONLY**SIGN UP NOW***. is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Important Contacts:

Director of Human Resources/
EEO
Officer
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187
****

Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144
****
ADA
/504 Coordinator & Office of Disability Resources Director
Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056
****
Apply on Institution's Website
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