Education Support Adm

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Education Support Administrator
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- Education and Student Support
Location:
Exeter
Salary:
The starting salary will be from £21,686 on Grade D, depending on qualifications and experience.
Hours:
Full Time
Contract Type:
Permanent
Placed On:
17th March 2022
Closes:
31st March 2022
Job Ref:
S77318
The above full-time post is available immediately on a permanent basis.
This role offers the opportunity for hybrid working – some time on campus and some from home.
About the role
We have an exciting opportunity for an Education Support Administrator to join our Education Support Team, providing all of the key administration and support activities that underpin the student experience from Fresher's Week to Graduation.
You will act collaboratively and act as ‘first port of call’ for academic staff and students in relation to taught undergraduate programmes, advising on local custom and practice, and referring to other sources of information and support.
In this role you will undertake a range of administrative tasks including managing student records, planning and organising events, creating and sharing communications through a range of platforms, and providing specialist advice and guidance on relevant matters. You will work to deliver an excellent, customer-focussed and seamless service.
All staff within Education Services are expected to work on-campus as well as from home, on a rota basis. You will be asked initially to work from campus for up to 4 days per week, whilst training is completed. This particular role is working within the Amory Hub Team on the Streatham, Exeter.
About you
We are looking for someone with excellent organisational, IT and communication skills, as well as someone who is capable of working with databases (for example SITS, BART and LISA programmes) and analysing complex data to produce evidence-based recommendations. You will have experience of working collaboratively and proactively in a team to deliver multiple objectives and high service standards.
You will have the ability to work effectively within a wider administrative team in a busy environment. The role requires a flexible individual with strong relevant administrative experience, excellent attention to detail and the ability to manage a diverse workload in potentially sensitive situations.
Please ensure you read the Job Description and Person Specification for full details.
Our Equality, Diversity and Inclusion Commitment
With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.
Benefits
We offer some fantastic benefits including:
39 days leave per year
options for flexible working
numerous discounts at leading retailers
onsite gyms on all of our campus’ and a cycle to work scheme
sector leading policies around maternity, adoption and shared parental leave
(up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
Further Information
For further information please contact Charlie Rushforth on ****
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