Receiving Teller I Student Accounts 25 hours/week .67 FTE

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Receiving Teller I, Student Accounts (25 hours/week; .67 FTE)
Category:
Staff
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Department:
315-OneCard Office
Locations:
Worcester, MA
Posted:
Apr 27, 2023
Closes:
Open Until Filled
Type:
Part-time
Position ID:
161703
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About **MEMBERS ONLY**SIGN UP NOW***.:
**MEMBERS ONLY**SIGN UP NOW***. is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.
Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about
Job Description:
OFFICIAL TITLE:
Receiving Teller I, Student Accounts (25 hours/week; .67 FTE)
SUPERVISION RECEIVED:
Assistant Director of Student Accounts
SUPERVISION EXERCISED:
May supervise student employees, as assigned
General Statement of Duties:
The Receiving Teller I is responsible for handling daily transactions of cash, checks, and credit cards. The incumbent will create and maintain spreadsheets, as well as prepare reports and assist with OneCard production. They will perform their duties on campus, with excellent customer service skills.
Responsibilities:
(E) = Essential
(E) Processes cash, checks and credit card transactions daily.
(E) Assists students and answers inquiries with a large emphasis on quality customer service; answers telephones, generates and replies to emails, and greets guests at the counter.
(E) Searches for sources of account imbalances or discrepancies using computer systems and adding machines/calculators.
(E) Retrieves needed information from files and/or records.
(E) Answers or refers inquiries to appropriate parties for action.
(E) Assists in One Card production with the CCure security application system.
(E) Updates and maintains spreadsheets as required.
(E) Reviews reports and daily transactions for accuracy, completeness, and content.
(E) Demonstrates civility and professional, customer-service oriented behavior, worthy of emulation by other staff and students.
(E) Responsible for contributing to the WSU Strategic Plan.
(E) Responsible for contributing to Equal Opportunity/Affirmative Action objectives.
Performs other duties as assigned within the Receiving Teller I classification.
Classification specifications are available at: ****Requirements:
Required Qualifications:
At least (A) two years of full-time, or equivalent part-time, clerical experience, the major duties of which involved cashiering, bookkeeping, account recording or the direct handling of funds received or paid out, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A diploma as evidence of graduation from a business or commercial course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience.*
II. A diploma for completion of a one-year, full-time, or equivalent part-time, program in a recognized non-degree granting business school above the high school level with a major in bookkeeping, accounting or business administration may be substituted for a maximum of one year of the required experience.*
III. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business school above the high school level with a major in bookkeeping, accounting or business administration may be substituted for the required experience.*
IV. An Associate's or higher degree with a major in accounting, business administration or business management may be substituted for the required experience.*
*Education toward such a degree or diploma will be prorated based on the proportion of the requirements completed.
Proven ability to offer professional and courteous customer service.
Ability to work well during high volume periods with accuracy under time constraints.
Knowledge of the standard procedures and methods followed in handling and recording cash.
Knowledge of basic arithmetic including addition, subtraction, multiplication and division and ability to apply this knowledge with speed and accuracy.
Ability to understand, explain and apply the laws policies and procedures governing assigned unit activities.
Ability to work accurately with names, numbers, codes and/or symbols.
Ability to gather information by examining records and documents.
Ability to assemble items of information according to established procedures.
Ability to maintain accurate records.
Ability to read, write and comprehend the English language.
Ability to follow oral and written instructions and communicate effectively.
Ability to establish and maintain harmonious working relationships, deal tactfully with others, and establish rapport.
Ability to exercise discretion in handling confidential information.
Ability to exercise sound judgement and work independently when necessary.
Ability to type and create or maintain spreadsheets.
Must be able to work hours of 12:00pm - 5:00pm, Monday through Friday, on-campus.
Ability to successfully pass a thorough background check and CORI check.
Ability to perform the essential functions of the position with or without reasonable accommodation.
Additional Information:
**MEMBERS ONLY**SIGN UP NOW***. is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community.
It is the policy of **MEMBERS ONLY**SIGN UP NOW***. that all employees be fully vaccinated against COVID-19 before they begin employment. Proof of the COVID-19 vaccine is required of all individuals hired by WSU, to be verified after an offer of employment has been made, and as part of the background check process. Prospective employees may submit a request for exemption based on a religious and/or medical basis, to Human Resources.
This is a grade 13, non-exempt, part-time (25 hours; .67 FTE), benefited AFSCME position. The shift is Monday through Friday, 12:00pm - 5:00pm.
Bi-weekly salary is $1,111.57 (annual salary is $28,900.91).
**MEMBERS ONLY**SIGN UP NOW***. offers a competitive benefits package that includes:
a choice of 11 different pre-taxed, health insurance plan options
pension and supplemental plan retirement options
life insurance up to 8x the annual salary
long-term disability coverage
dental insurance
10 vacation days accrued per year
15 sick days accrued per year
5 personal days per year
paid holidays
tuition remission for self, spouse, and dependent children
and more...
Application Instructions:
Applicants must apply online and may do so by visiting ****and submitting a cover letter, resume, and the ****.
URL: ****

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