STUDENT CASES ASSISTANT at Swansea University

Profile

STUDENT CASES ASSISTANT
**MEMBERS ONLY**SIGN UP NOW***.
- Information, Services and Systems
Location:
Swansea
Salary:
£22,847 to £25,627 (pro rata) per annum
Hours:
Part Time
Contract Type:
Fixed-Term/Contract
Placed On:
16th March 2022
Closes:
29th March 2022
Job Ref:
SD02643
Hours of work: 
17.5 hours (0.5 FTE)
Contract: 
Fixed term to 31
st
 July 2022
Location: 
The post-holder may be required to work across the University sites as required
Main Purpose of Post:
The primary aim of the Student Cases Assistant will be to provide administrative support for student cases including extensions, academic misconduct, academic appeals, attendance monitoring reviews, student complaints, fitness to practise and student disciplinary etc.   The post-holder will also have responsibility for the production of publications and web resources, to a professional publishing standard, ensuring accuracy and consistency of information and provide advice to stakeholders.
The development and delivery of services:
Make positive contributions to the development, delivery and monitoring of services to enable effective provision of a high-quality student experience.
To identify and make suggestions or recommendations on how to improve procedures and processes.
Make positive contributions to procedures and systems relating to student cases.
Networking and Engagement:
Engage with internal stakeholders in respect of student cases.
Liaising with External Bodies, students, and Faculties on student cases.
To work in partnership with Professional Services, Colleges, the Students’ Union and Student Representatives etc to support the delivery of a high-quality service.
To share best practice and key developments with colleagues.
Contribute to the design and delivery of workshops and training events relating to student cases.
Management Information:
Producing management information reports as required.
Delivering and supporting the development of Academic Services procedures and systems.
Specific Duties:
To provide specific support for student cases including extensions, academic misconduct, academic appeals, attendance monitoring reviews, student complaints, fitness to practise and student disciplinary etc.
To be responsible for managing the CRM system and providing management information reports as required.
To be responsible for the maintenance and distribution of template documents and forms relating to student cases.
To understand and explain regulations and procedures as the first point of contact for a range of stakeholders.
Providing support for Student Academic Services in the production of publications and web resources, including the sections of the Academic Guide, to a professional publishing standard, ensuring accuracy and consistency of information.
For informal enquiries please contact: Jane Lewis-Normand, Head of Student Academic Services, Email: 
****
Further details about Academic Services can be found at: 
****We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
Advert information
Type / Role:
Subject Area(s):
Location(s):
Job tools
PhD Alert Created
Job Alert Created
Your PhD alert has been successfully created for this search.
Your job alert has been successfully created for this search.
Ok
Ok
PhD Alert Created
Job Alert Created
Your PhD alert has been successfully created for this search.
Your job alert has been successfully created for this search.
Manage your job alerts
Manage your job alerts
Account Verification Missing
In order to create multiple job alerts, you must first verify your email address to complete your account creation
Request verification email
Request verification email
jobs.ac.uk Account Required
In order to create multiple alerts, you must create a jobs.ac.uk jobseeker account
Create Account
Create Account
Alert Creation Failed
Unfortunately, your account is currently blocked. Please login to unblock your account.
Login
Login
Email Address Blocked
We received a delivery failure message when attempting to send you an email and therefore your email address has been blocked. You will not receive job alerts until your email address is unblocked. To do so, please choose from one of the two options below.
Re-verify your email
Update your email
Re-verify your email
Update your email
Max Alerts Reached
A maximum of 5 Job Alerts can be created against your account. Please remove an existing alert in order to create this new Job Alert
Manage your job alerts
Manage your job alerts
Creation Failed
Unfortunately, your alert was not created at this time. Please try again.
Ok
Ok
Create PhD Alert
Create Job Alert
When you create this PhD alert we will email you a selection of PhDs matching your criteria.
When you create this job alert we will email you a selection of jobs matching your criteria.
Our Terms and Conditions
and Privacy Policy
apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice
Create PhD Alert
Create Job Alert
When you create this PhD alert we will email you a selection of PhDs matching your criteria.
When you create this job alert we will email you a selection of jobs matching your criteria.
Our Terms and Conditions
and Privacy Policy
apply to this service. Any personal data you provide in setting up this alert is processed in accordance with our Privacy Notice
I would like to receive email communication from jobs.ac.uk relating to Company News
I would like to receive email communication from jobs.ac.uk relating to Conferences, Meetings and Events
Save this job
Login to Save Job
Max Saved Jobs Reached
×
Max Saved Jobs Reached
A maximum of 500 Saved Jobs can be created against your account. Please remove an existing Saved Job in order to add a new Saved Job.
Manage Saved Jobs
×
Save Job
Please sign in or register for an account to save a job.
Sign In
Register

Company info

Sign Up Now - EducationCrossing.com