Part-Time Enrollment Services Staff

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Position ID:
161624
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About **MEMBERS ONLY**SIGN UP NOW***.:
Ranked by BestColleges.com and Niche.com as the #1 community college in New Jersey, **MEMBERS ONLY**SIGN UP NOW***. has been serving as an academic and cultural center for Somerset and Hunterdon County residents for 50 years. The College has been nationally recognized for its service to the community, environmental stewardship, and commitment to diversity. It is home to a Planetarium, Science Education Institute and 3M Observatory, a 1,000-seat Theatre, an Honors College for high achieving students and much more.
The College offers more than 90 associate degrees and certificates, as well as career training, small business assistance through the Small Business Development Center, professional development, and adult and youth personal enrichment courses. RVCC is located at 118 Lamington Road in Branchburg, NJ. For further information, visit ****Job Description:
Under the leadership of the Assistant Registrar, the Part-Time Enrollment Services team member will process registrations (drop/add/withdrawal/etc.), assist in management of the registrar email and phone calls, and perform other duties as assigned. *This is a temporary assignment due to end in 5 months*
Duties & Responsibilities:
Processing registrations - drops, adds, withdrawals, etc.
Notifying students of waitlist and course changes.
Answering student questions.
Responding to emails in the registrar inbox.
Responding to in-coming phone calls, voicemails, and placing out-going phone calls.
Other duties as assigned.
Requirements:
Minimum Qualifications:
Associate's Degree or 1-2 years of data processing and customer service experience.
Competent using technologies including, but not limited to: Microsoft Office (Excel, Outlook, and Word), virtual applications (Zoom, Teams, etc.) and data management software (such as: Banner, Colleague, People Soft, etc.)
Ability to work in a fast-paced, multi-cultural, customer service-orientated environment.
Excellent communication and interpersonal skills, both written and oral.
Ability to remain calm under pressure, especially during peak time or intense situations.
Mature, professional judgment and a commitment to excellence.
Strong commitment to the mission of a comprehensive community college
Preferred Qualifications:
Technology Skills: Banner Software
Bilingual - Spanish
Additional Information:
Physical Demands:
Requires sitting, standing, bending, kneeling and/or crouching, and walking.
Looking at and utilizing computer monitors.
Occasionally move and lift up to 20 pounds.
Schedule:
A 24.5-hour work week to meet the needs of the office to serve students.
Enrollment Service Hours: Monday - Friday - 8:30am - 5pm
Schedule may be revised as needed.
Application Instructions:
As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.
Qualified candidates should submit a cover letter and current resume.
We regret that we are unable to respond to each and every resume received. Only those candidates of interest will be contacted directly.

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