Supervisor

Profile

What You Will Do:
Supervisor
Full Time -Day-7a-5p
Baltimore, Maryland
We are looking for talented Supervisor
to join our team here at University of Maryland Medical Center Downtown Campus.
At the University of Maryland Medical Center (UMMC), a designated Magnet facility, we are a team. Nurses and doctors, specialists and therapists, and security professionals work shoulder-to-shoulder to give our patients and visitors the care they deserve. We take time to celebrate each other's contributions and treat each other with respect by valuing each other's ideas and opinions. Ultimately, we support each other's growth. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won't find a more vibrant place to work!
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Interviews, hires, trains/orients, supervises work performance, assigns work and work schedules. Establishes clear and concise expectations, organizes assignments, reviews work, assesses performance, administers competencies and provides constructive feedback. Counsels and disciplines staff and recommends personnel actions in accordance with UMMC HR and departmental polices and procedures. Completes annual staff performance evaluations in a timely manner. Demonstrates and promotes positive employee relations; supports staff education and development.
Maintains, oversees and evaluates the efficient organization and operation of the department, staff and their related duties to ensure compliance with division and procedures and policies.
Compiles, analyzes and/or verifies complex financial and/or statistical data and reports as requested; investigates and resolves issues. Projects and prepares budget recommendations, identifies and resolves anomalies. Works with management team on capacity/space planning and business development issues.
Coordinates financial function for department unit; bookkeeping, accounts payable, billing and/or office expenditures. Processes payroll forms, and personnel actions as required.
Drafts and revises office procedure manuals in accordance with UMMC policies and procedures.
Liaises with internal and external staff to ensure needs of clients are being met. Actively participates in process improvement and change management efforts within the department.
Intervenes in guest relations as needed. Determines urgency of situation and calms parents/patients/employees as necessary. Decides emergency need to interrupt, contact physicians, administrator or clinicians; prioritizes patient/customer problems/issues.
Monitors adherence to policies regarding patient privacy and confidentiality.
Ensures efficient use of paper and electronic filing systems, and that files are updated and accurate. Orders and maintains office and/or clinical supplies and equipment. Assists in the care and maintenance of department office equipment.
Participates in special projects and events: acts as point-person for follow-up on meetings, projects and initiatives. Conducts administrative staff meetings.
Carries out other administrative tasks as required; organize departmental orientation, annual certifications events and evaluates outcomes, assists with coordination of office moves.
As a Supervisor
at UMMC, you'll experience:
A supportive and collaborative work environment
A comprehensive benefits package including health, vision and dental coverage including prescription drug coverage, Tax-Free Savings Plans and more!
A highly competitive wage scale: Annual merit increases and a base wage scale that is measured against to market standards.
What You Need to Be Successful:
Education and Experience
High School Diploma or equivalent (GED) required. Bachelor's degree in business or health care administration or equivalent preferred.
Five years progressively responsible administrative experience in a business, professional, healthcare or equivalent environment is required.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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