Programme Administrator at University of Read

Profile

Programme Administrator
University of Reading
- Student Support Services & Operations
Location:
Reading
Salary:
£20,600 to £24,871 per annum
Hours:
Full Time
Contract Type:
Permanent
Placed On:
24th February 2022
Closes:
29th March 2022
Job Ref:
SRF40137
Due to the range of development opportunities within the Support Centres and within wider University teams, we have a number of opportunities available for friendly and pro-active candidates to join the team. 
This role is an exciting opportunity to be part of an active team at the forefront of delivering high quality, comprehensive administrative support throughout the student lifecycle, right from enrolment through to receiving their results. You will work closely with your managers and academic colleagues to ensure our students are provided with the best possible service throughout their time here. (Please note that this role is not directly student facing). 
Our Programme Administrators play a key role in the smooth and seamless delivery of best practice administrative support, which includes close contact with students and staff alike to provide assistance in a wide variety of situations, from assessment and records management, committee servicing to teaching support such as coordinating field trips.   
The job description of the role gives the full range of activities you may be involved with, in support of your allocated programme(s). Previous experience in Higher Education administration is not required, as full training on systems and processes will be given and support from line managers, peers and academic staff will be available to ensure that you are able to learn your new role quickly. 
On your application, please ensure you write a full and informative cover statement within the additional information section. Give evidence of your experiences relating to the job description and personal specification and give details of why you are interested in this role.
You will have: 
Previous experience in a busy administrative role with high levels of data entry. 
Ability to contribute to setting up and maintaining effective systems and procedures. 
Good organisational and IT skills including high levels of experience of working with databases to maintain and retrieve data. 
A strong focus on attention to detail and maintaining accuracy. 
A strong commitment to the provision of an excellent customer service with the ability to proactively suggest improvements. 
The ability to develop and sustain collaborative and effective working relationships with a range of colleagues and be passionate about delivering excellent customer service to them.  
Excellent communication, negotiation and interpersonal skills, with the ability to show empathy and sensitivity when required. 
Interview date: 29 March 2022
Informal ****
Contact email:
****
Contact role:
Programme Manager
Contact name:
Kelly Watcham
Contact email:
****
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the  UK Visas and Immigration Website
The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT rights organisation. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
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